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Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

There is an organisational shift taking place in the customer experience industry, where traditional siloed structures are breaking down to enable a culture of customer-centricity

By Louise Marsland 17 hours ago

Varying decisions on bargaining agreements and cancellations
Varying decisions on bargaining agreements and cancellations

A curious statutory effect of collective agreements is that a collective bargaining agreement amends the contracts of employment of individual employees

By Johan Botes 15 Aug 2017

#WomensMonth: Bitten by the enterprising Bugz
#WomensMonth: Bitten by the enterprising Bugz

This Women's Month, the entrepreneurial genius behind Bugz Playpark, Lise Liebenberg, talks to us about early childhood development beyond the classroom, and running your own business

By Shan Radcliffe 15 Aug 2017

Getting a head start with Shivad Singh
Getting a head start with Shivad Singh

Shivad Singh may only be 22 years old, but this ambitious UCT graduate has probably achieved more in the past two short years than many achieve in a lifetime

By Shan Radcliffe 14 Aug 2017

Boris Dzhingarov
Five tips to leverage neuroscience as your secret success weapon

Why aren't we leveraging neuroscience to increase productivity, and to reduce overwhelm and burnout? Why do we insist on rigid schedules, long hours, and other things that work against us?

By Boris Dzhingarov, Issued by Monetary Library 10 Aug 2017

Boris Dzhingarov
The five steps to take before writing your business plan

When you have an idea for a business, it's natural to get excited and want to launch as soon as possible. However, it's better to take a step back and calmly consider what lies ahead

By Boris Dzhingarov, Issued by Monetary Library 4 Aug 2017

Employ me!
Employ me!

Whitney Jacobs, a 29-year-old social innovator from Port Elizabeth, is no stranger to the business world. She first founded Fusion at 18

By Shan Radcliffe 27 Jul 2017

#CSIMonth: Providing skills and employment from the Ground Up
#CSIMonth: Providing skills and employment from the Ground Up

Skills development and job creation not-for-profit Learn to Earn South Africa has been offering “a hand up, not a hand out” to the unemployed in underprivileged communities for almost 30 years

By Shan Radcliffe 27 Jul 2017

#CSIMonth: Stop in for a little Khof & Khuk
#CSIMonth: Stop in for a little Khof & Khuk

Thato Mafokoane doesn't just want to run his own bakery. No, Khof & Khuk in Nellmapius, Pretoria, is much more than that

By Shan Radcliffe 26 Jul 2017

Boris Dzhingarov
What experienced entrepreneurs have to say about workplace productivity

There is no one winning formula when it comes to improving workplace productivity. However, experienced managers know what works and what doesn't

By Boris Dzhingarov, Issued by Monetary Library 25 Jul 2017

How Enterprise and Supplier Development can boost SMMEs
How Enterprise and Supplier Development can boost SMMEs

Enterprise and Supplier Development (ESD) has been identified by corporates as a key pressure point, primarily because of ESD being recognised as one of three priority elements in the amended B-BBEE scorecard, which came into effect in 2015

By Ryan Ravens 25 Jul 2017

Labour Appeal Court overturns ruling on TES employees
Labour Appeal Court overturns ruling on TES employees

The Labour Appeal Court has ruled on the interpretation of section 198A of the Labour Relations Act, deciding that the client of the temporary employment service (TES) becomes the sole employer of the TES employees

By Lauren Salt 13 Jul 2017

Boris Dzhingarov
Team-building activities to increase employee motivation

You can only guarantee work productivity when employees can work together in an appropriate way. Those teams that do work together manage to be more efficient and become truly passionate about business success

By Boris Dzhingarov, Issued by Monetary Library 12 Jul 2017

(c) Dmitriy Shironosov -
#Apex2017: SMMEs, ignore them at your peril

Seven years ago, the Apex Awards launched its bursary programme. Since then it has funded 60 bursaries. This year proceeds have enabled it to increase that number to 72, which is an additional 12 bursaries

By Danette Breitenbach 11 Jul 2017

AlexanderStein via
Five steps to cracking cashflow

Cashflow is one of the cornerstones of your business because if you can't get it right, your business will crumble

By Richard Mukheibir 10 Jul 2017

Boris Dzhingarov
Five success strategies you forgot to implement in your business

As more people ditch the stressful nine to five work life in search of more freedom and self-empowerment, they're following in the footsteps of their mentors

By Boris Dzhingarov, Issued by Monetary Library 10 Jul 2017

Anyka © –
The growth mindset: Four ingredients for creating a high-performance culture

In They're your rules, break them!', I bring together the latest research on what makes human talent tick

By Douglas Kruger 6 Jul 2017

(c) racorn -
The end of the retainer era

Thanks to the unprecedented success of on-demand services such as Uber and Airbnb, more companies are looking at ways of controlling costs and ensuring quality using the on-demand model

By Andre Fourie 3 Jul 2017

(c) julief514 -
Inspiring and nurturing tomorrow's talent

“Great companies don't hire skilled people and motivate them, they hire already motivated people and inspire them.” This quote is taken from Simon Sinek's book Start with Why: How Great Leaders Inspire Everyone to Take Action, and describes, in essence, the Native VML way of recruitment for our various learning programmes

By Samantha Bezuidenhout 3 Jul 2017

#YouthMonth: Instilling life skills, R2 at a time
#YouthMonth: Instilling life skills, R2 at a time

Academics and learning hard skills makes up only one part of the education process. These days, many jobs require soft skills not readily taught in the classroom. Randy Mampuru tells us about Kidz Hub, and how they are teaching kids commitment, consistency and sacrifice

By Shan Radcliffe 30 Jun 2017

Maridav © –
Lessons in agile culture from French bikinis and ritualistic shrines

"Help, they're trying to break my rules!" so let them. I studied French bikinis and ritualistic shrines, in order to find ways to create a more agile culture

By Douglas Kruger 29 Jun 2017

How to handle franchisor-franchisee conflict
How to handle franchisor-franchisee conflict

Successful franchise businesses are characterised by strong relationships between franchisees and franchisors

By Sally J’Arlette-Joy 29 Jun 2017

Gareth Hawkey
#YouthMonth: How the software industry can help combat youth unemployment

We chat to Gareth Hawkey, the CEO of redPanda Software, to get some insight on the role the software industry can play in combating youth unemployment in South Africa

By Ilse van den Berg 27 Jun 2017

Allen Ambor, founder and executive chairman of Spur Corporation.
Spur founder Allen Ambor's tough love approach to business

Iconic SA restaurant chain, Spur Steak Ranches, will be 50-years-old in October this year and has grown into an internationally-recognised brand

By Lauren Hartzenberg 26 Jun 2017

How to enhance teamwork in the workplace
How to enhance teamwork in the workplace

Whether in sports or in the workplace, it is a fact that team efforts are usually more effective than individual efforts. Poor teamwork results in low morale, loss of productivity, absence of trust, higher expenses and lost revenue.

By Charles Mburugu 26 Jun 2017

Ammentorp © –
Harnessing the skills of the future

Whitney Houston perhaps summed it up best when she crooned about the children being our future

By Sharon Piehl 16 Jun 2017

Boris Dzhingarov
The hunt for cheaper office supplies is worth the effort

It's easy to overlook savings opportunities in a business. This is especially true of the supplies that you use day in and day out

By Boris Dzhingarov, Issued by Monetary Library 14 Jun 2017

Breaking rules takes you from underdog to industry-threat
Breaking rules takes you from underdog to industry-threat

How much do bad rules really cost you?

By Douglas Kruger 8 Jun 2017

Image supplied.
Four employees you want at your marketing agency

The creative. The upseller. The client-pleaser. The new business rockstar. The number cruncher. The strategic genius. The speedster. These are the people advertising and marketing agencies are always on the lookout for

By Jessica Edgson 7 Jun 2017

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