More often than not, the app is rubbish, which is why I love my iPhone even more than my applications. It is just so easy to delete and replace those little annoying icons on my screen with apps that deliver on their promise.
Why should the experience be any different for our valued customers?
Keeping our customers happy should be the highest priority in our business and the ROI from client retention and our clients’ brand ambassadorship should be a no-brainer.
Join me in becoming “appsoholics” who are high on client centricity by pressing the delete button on the following aspects of our business, and let’s start replacing them as a matter of some urgency:
Click to download your free PDF of this infographic!
Hope to see you in the Customer Experience Apps Store soon!
