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Busby to shut Nine West and Mango
Busby to shut Nine West and Mango

Nine West will walk out of SA and Mango will follow suit as the House of Busby alters its portfolio to match domestic needs, the group said.

1 day ago

Water from Air technical director, Paul Raglan-Smith and CEO Ray de Vries with a mobile 1,500 litres per day machine designed and manufactured in South Africa.
Durban innovator presents a solution to water crisis

Durban businessman Ray de Vries believes that a solution to the Cape Town water crisis may be in the air around us.

2 days ago

Oreo Dunk Challenge launches in South Africa
Oreo Dunk Challenge launches in South Africa

The Oreo Dunk Challenge has launched in South Africa, offering one South African the chance to win a VIP Dunking Experience for two worth R150,000, including a chance to meet and dunk with either Christina Aguilera in Los Angeles or Neymar da Silva Santos Junior in Barcelona.

2 days ago

#SeamlessAfrica: Tackling the omnichannel retail reality
#SeamlessAfrica: Tackling the omnichannel retail reality

‘Omnichannel' is not merely a business buzzword, it's the new retail reality. At the Seamless Africa conference that took place in Cape Town recently, Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts on “tackling the omnichannel beast.”

By Lauren Hartzenberg 20 Mar 2017

#FreshOnTheShelf: Checkers to offer Gordon Ramsay's new kids' convenience meals
#FreshOnTheShelf: Checkers to offer Gordon Ramsay's new kids' convenience meals

Michelin-starred chef Gordon Ramsay and his daughter Matilda have developed a new range of kids' convenience meals, ‘Oh My Goodness!', exclusively for Checkers.

20 Mar 2017

Making customer feedback pay off
Making customer feedback pay off

The entire customer journey, whether in sales or customer service, must be as seamless as possible and working with feedback from your customers is the best place to start.

By Wynand Smit 20 Mar 2017

Luxury online shopping platform Italist launches in SA
Luxury online shopping platform Italist launches in SA

Italist, one of the world's largest online shopping portals, dedicated to selling luxury goods from Italy's multi-brand independent fashion retailers, has launched in South Africa.

20 Mar 2017

Andrew Torre, Visa president for sub-Saharan Africa. Source:
How Africa's mobile revolution is reaching the unbanked

The continent's mobile banking revolution is only just beginning, and although payment systems are becoming more seamless, cash is still king in Africa.

By Nicci Botha 20 Mar 2017

(c) Katarzyna Bialasiewicz -
Humans want human touch in customer journey, not bots

New UK research indicates that consumers value human interaction in the customer services process, with 87% reporting they tend to stay more loyal and increase their business with companies that offer a real person to talk to at the right stage of their customer journey.

20 Mar 2017

Who is profiting from chicken dumping?
Who is profiting from chicken dumping?

A faceless group is lining its pockets with the profits made from tons of EU chicken that is dumped in South Africa, while thousands of chicken industry workers are stretching their families' meals with pap, after being retrenched.

20 Mar 2017

#SeamlessAfrica: A masterclass in millennial engagement and retention
#SeamlessAfrica: A masterclass in millennial engagement and retention

The millennial generation, technically speaking, is made up of those born after 1982. They're tech-savvy, socially engaged, have zero tolerance for delays and are always on the go with their devices in tow. As current and future customers, this market is vital to a business's longevity and companies are scrambling to find out what makes them tick. One business with its finger seemingly on the pulse of this consumer group is footwear and apparel brand Nike.

By Lauren Hartzenberg 17 Mar 2017

The race for the payments space
The race for the payments space

Long the bastion of institutionalism and trust, and therefore fairly resilient to disruption, banks are now confronted by the ascendance of fintech and social and economic influences in a war of adapt or die.

By Nicci Botha 17 Mar 2017

DHL Express launches entrepreneurial training program
DHL Express launches entrepreneurial training program

DHL Express recently launched its ‘Growing Beyond Borders' entrepreneurial training programme in sub-Saharan Africa (SSA) – a program specifically designed to help small and medium enterprises (SMEs) understand the economic potential of international trade and the subsequent benefits to their businesses.

17 Mar 2017