Hosted contact centres provide contact centre technology on a monthly per-seat basis, enabling companies to deploy what they need when they need it. All an agent needs to access the system is a PC and a USB headset.
Seven primary cost saving factors
1Stream has an award-winning platform that is designed to serve customers of all sizes, providing a pay-per-use access to world-class technology. For more information, go to www.1stream.co.za.