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South Africa

Results for customer+engagement

News

MTN Group appoints M&C Saatchi Abel and Group of Companies as its global marketing partner
Marketing & Media
MTN Group appoints M&C Saatchi Abel and Group of Companies as its global marketing partner

Issued by M&C Saatchi Abel 3 days

Beyond micro-learning: unlock operational excellence for margins and market share at retail’s frontline
Retail
Beyond micro-learning: unlock operational excellence for margins and market share at retail’s frontline

Issued by Digemy 18 Jan 2024

99c clients sweep awards at 10th Annual MMA South Africa Smarties
Marketing & Media
99c clients sweep awards at 10th Annual MMA South Africa Smarties

Issued by Ninety9cents 18 Apr 2024

Image supplied. Joe Hamman, director of Novus Group, outlines steps to choosing the correct media monitoring tools for your business or agency
Marketing & Media
6 steps to choose the correct media monitoring tools

Joe Hamman 18 Apr 2024

Navigating the future of customer loyalty
Retail
Navigating the future of customer loyalty

Nolan Daniel 15 Apr 2024

Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa
ICT
Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa

Issued by Ambani Reputation Management 10 Apr 2024

4 business trends to navigate the economic future
Retail
4 business trends to navigate the economic future

10 Apr 2024

How AI can streamline human capital management for SMEs
Entrepreneurship
How AI can streamline human capital management for SMEs

Dumisani Moyo 3 Apr 2024

TLC Worldwide shortlisted for 6 awards in the International Loyalty Awards
Marketing & Media
TLC Worldwide shortlisted for 6 awards in the International Loyalty Awards

Issued by TLC Worldwide Africa 3 Apr 2024

April Fools' Day: From Lucky Star's custard-infused pilchards to Makro's Hot Cross Wors Bun
Retail
April Fools' Day: From Lucky Star's custard-infused pilchards to Makro's Hot Cross Wors Bun

Evan-Lee Courie 2 Apr 2024

Source: Wikipedia.
Healthcare
Discovery surpasses targets: Strong half-year results

25 Mar 2024

Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings
Marketing & Media
Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings

Issued by Rogerwilco 11 Mar 2024

SA’s hospitality industry: is owning a restaurant still a viable business idea?
Entrepreneurship
SA’s hospitality industry: is owning a restaurant still a viable business idea?

Issued by Business Partners Limited 11 Mar 2024

SA’s hospitality industry: Is owning a restaurant still a viable business idea?
Tourism & Travel
SA’s hospitality industry: Is owning a restaurant still a viable business idea?

6 Mar 2024

How to ensure you’ve started the year off on the right note: 3 areas for entrepreneurs to focus on
Entrepreneurship
How to ensure you’ve started the year off on the right note: 3 areas for entrepreneurs to focus on

Issued by Business Partners Limited 4 Mar 2024

Source:
Marketing & Media
Transforming marketing strategies through actionable KPIs

Juan Venter 29 Feb 2024

Driving customer-centricity through harmonising insights, strategy, and operational implementation
Marketing & Media
Driving customer-centricity through harmonising insights, strategy, and operational implementation

Issued by React Customer Research 20 Feb 2024

The future of conversational chat channels in SA
Retail
The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

You are invited to the Yext Summit, the premier digital marketing event of the year!
Marketing & Media
You are invited to the Yext Summit, the premier digital marketing event of the year!

Issued by Sauce Advertising 14 Feb 2024

What are you looking for?
Marketing & Media
What are you looking for?

Issued by AfriGIS 14 Feb 2024

Leveraging AI: The secret weapon for your side hustle
Entrepreneurship
Leveraging AI: The secret weapon for your side hustle

Kerushan Govender 12 Feb 2024

Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa
Entrepreneurship
Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa

Issued by OriginalNerdsZA 12 Feb 2024

#BizTrends: James Cloete - Marketing trends: Lessons from Bill Bernbach, Nelly the Elephant & others
Marketing & Media
#BizTrends: James Cloete - Marketing trends: Lessons from Bill Bernbach, Nelly the Elephant & others

James Cloete, Issued by RAPT Creative Agency 6 Feb 2024

#BizTrends2024: Navigating the evolving retailing landscape in SSA
Retail
#BizTrends2024: Navigating the evolving retailing landscape in SSA

Christele Chokossa 6 Feb 2024

Why businesses should leverage click-to-chat ads for real-time customer interaction
Marketing & Media
Why businesses should leverage click-to-chat ads for real-time customer interaction

George Muhia 6 Feb 2024

Source: Wilkinson Architectural Metals. Alex Forbes headquarters.
Finance
Alexforbes acquires OUTvest

2 Feb 2024

#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity
Marketing & Media
#BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

Lebo Madiba 29 Jan 2024

#BizTrends2024: Lara-Anne Derbyshire - 4 trends that demand bold moves from creative agencies
Marketing & Media
#BizTrends2024: Lara-Anne Derbyshire - 4 trends that demand bold moves from creative agencies

Lara-Anne Derbyshire 25 Jan 2024

ATKASA: Pioneering advanced digital marketing strategies for 2024
Marketing & Media
ATKASA: Pioneering advanced digital marketing strategies for 2024

Issued by ATKASA - Digital Agency 24 Jan 2024

Talking to chatbots sucks, but it doesn’t have to
Retail
Talking to chatbots sucks, but it doesn’t have to

Ryan Falkenberg 17 Jan 2024

Image source: Denis Ismagilov –
Legal
Africa: Drivers of venture capital growth in Q3 2023

Ashlin Perumall, Janine Howard and Tanya Seitz 17 Jan 2024

Source: © 123rf Mariette Frazer, a lecturer in retail marketing in the Department of Marketing, says the retail sector finds itself on the brink of another transformative phase
Retail
Retail 2024: Technology driving change, but leadership is the navigator

Mariette Frazer 5 Jan 2024

Source: © 123rf Riyaat Phillips, senior presales manager at Altron Systems Integration says that people are the answer for retail going forward
Retail
Retail 2024: People the biggest trend and the biggest lesson

Riyaat Phillips 5 Jan 2024

Source: Silvio Kutic, chief executive officer at Infobip.
ICT
Infobip launches AI Hub in collaboration with Microsoft

27 Dec 2023

MTN SA CEO, Charles Molapisi
ICT
MTN turns to AI and APIs to gain tech advantage

4 Dec 2023

The power of geospatial data to enhance KYC and customer service in banking
Marketing & Media
The power of geospatial data to enhance KYC and customer service in banking

Charl Fouché, Issued by AfriGIS 27 Nov 2023

How loyalty programmes can overcome the data challenge
Retail
How loyalty programmes can overcome the data challenge

Frik van der Westhuizen 10 Nov 2023

Building loyalty: the art of personalised brand experiences and advocacy
Retail
Building loyalty: the art of personalised brand experiences and advocacy

Tushar Vaishnavi 9 Nov 2023

Hyper-personalisation can elevate CX through tailored engagement
Retail
Hyper-personalisation can elevate CX through tailored engagement

Boris Maric 9 Nov 2023

Source: © 123rf WPP and Sprinklr partnership to build new AI customer experience offering
Marketing & Media
WPP and Sprinklr partnership to build new AI customer experience offering

8 Nov 2023

If you want to capture your customers' attention, advertise on the big screen
Marketing & Media
If you want to capture your customers' attention, advertise on the big screen

Issued by aHead Marketing Services 1 Nov 2023

Making the most of one-to-one email marketing at scale?
Marketing & Media
Making the most of one-to-one email marketing at scale?

Issued by Rocketseed 2 Nov 2023

Style ID Africa's latest webinar series aimed at powering business growth
Marketing & Media
Style ID Africa's latest webinar series aimed at powering business growth

Issued by Style ID 25 Oct 2023

Shopping malls or entertainment destinations?
Retail
Shopping malls or entertainment destinations?

Marc Edelberg 17 Oct 2023

Local retail's shift towards customer-centricity through tech
Retail
Local retail's shift towards customer-centricity through tech

12 Oct 2023

With increased reliance on delivery partners, restaurants' direct customer engagement has plummeted
Marketing & Media
With increased reliance on delivery partners, restaurants' direct customer engagement has plummeted

Issued by Location Bank 4 Oct 2023

Local retailers must up their game or risk losing customers to 'fast fashion'
Retail
Local retailers must up their game or risk losing customers to 'fast fashion'

Faheem Hoosen 29 Sep 2023

Machine_ helps Sanlam Rewards secure Commendation at 2023 SA Loyalty Awards
Marketing & Media
Machine_ helps Sanlam Rewards secure Commendation at 2023 SA Loyalty Awards

Issued by Machine_ 21 Sep 2023

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