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News

Source: Supplied. Dean Baker is the squad lead of BFSI from Infobip.
Finance
Banks must embrace next-generation solutions to satisfy data-driven demands

Dean Baker 2 days

We present the 13 insights session summaries selected for this year’s SAMRA Annual Conference
Marketing & Media
We present the 13 insights session summaries selected for this year’s SAMRA Annual Conference

Issued by SAMRA 3 days

Welcome to the era of the AI co-pilot
ICT
Welcome to the era of the AI co-pilot

Nick Durrant, Issued by Bluegrass Digital 11 Apr 2024

5 trends driving change in SA’s retail industry
Retail
5 trends driving change in SA’s retail industry

Regan Adams 26 Feb 2024

Anja van Beek, Talent Strategist, Leadership & HR Expert and Executive Coach
HR & Management
#BizTrends2024: Beyond bots and degrees

Anja van Beek 31 Jan 2024

Image supplied.
Marketing & Media
IAB South Africa Bookmark Awards 2024: Call for jury nominations now open

26 Jan 2024

WhatsApp Bots are transforming learning experiences
Education
WhatsApp Bots are transforming learning experiences

Gavin Weale, Issued by Digify Africa 23 Jan 2024

Image supplied. Geoff Cohen, DYDX addresses the alarming trend in digital advertising; AI-driven fake advertising websites
Marketing & Media
#BizTrends2024: Geoff Cohen - The alarming digital trend of AI-driven fake advertising websites

Geoff Cohen 23 Jan 2024

#BizTrends2024: Intelligent assistants can bridge generative AI gap
ICT
#BizTrends2024: Intelligent assistants can bridge generative AI gap

Henda Scott 9 Jan 2024

Source: 123RF.
Finance
2024 predicts: GenAI realism, Digital ID progress, but social engineering mutates again

Gerhard Oosthuizen 8 Jan 2024

Source:
Marketing & Media
Disinformation is part and parcel of social media’s business model, new research shows

Carlos Diaz Ruiz 24 Nov 2023

Source:
Marketing & Media
X/Twitter: imposing a $1 bot tax on new customers will only make the platform's problems worse

Hamza Mudassir 27 Oct 2023

X rolls out 'Not A Bot' subscription in New Zealand and the Philippines
ICT
X rolls out 'Not A Bot' subscription in New Zealand and the Philippines

Lindsey Schutters 18 Oct 2023

3 steps for small businesses to bolster cybersecurity
Entrepreneurship
3 steps for small businesses to bolster cybersecurity

Ben Bierman, Issued by Business Partners Limited 10 Oct 2023

Elon Musk in conversation with Israel's PM. Source: Screenshot.
Marketing & Media
Elon Musk mulls over charging for X to combat bots

20 Sep 2023

Image: Terry Levin. Zoe Scaman looks at where the internet is going through the lens of User Generated Content at the recent Nedbank IMC.
Marketing & Media
#NedbankIMC2023: From creator economy to cosy web to a new spirit of reciprocity and generosity

Terry Levin 18 Sep 2023

The battle against misinformation and disinformation: Unveiling our role in spreading and the importance of accurate information
Education
The battle against misinformation and disinformation: Unveiling our role in spreading and the importance of accurate information

Issued by Cornerstone Institute 10 Jul 2023

The correct use of AI can bring value to your CX strategy
Retail
The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

Leaner, meaner, eco-friendlier logistics
Logistics & Transport
Leaner, meaner, eco-friendlier logistics

Issued by Executive Placements 7 Aug 2023

The event will be held in August. Source: Supplied.
Retail
4 key insights from leading brands in the CX industry

26 Jul 2023

#WPRD2023: 3 ways brands can use AI to improve their reputation management and PR
Marketing & Media
#WPRD2023: 3 ways brands can use AI to improve their reputation management and PR

Ethel Ramos 17 Jul 2023

Why Meta's Threads app is the biggest threat to Twitter yet
ICT
Why Meta's Threads app is the biggest threat to Twitter yet

Lisa M. Given 7 Jul 2023

TikTok shakes up SA social media 'Big Five'
Marketing & Media
TikTok shakes up SA social media 'Big Five'

Issued by Ornico 3 Jul 2023

Embracing AI, unleashing creativity, and navigating the future
Marketing & Media
Embracing AI, unleashing creativity, and navigating the future

Issued by Dentsu 29 Jun 2023

Image supplied.
Marketing & Media
#Bookmarks2023: IAB SA Bookmark Awards 2023 finalists announced

22 Jun 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds
Retail
Excellent customer service, not price, wins over consumers

20 Jun 2023

Image source: Blake Wisz from
Retail
Trends in retail training and how this impacts talent retention

Michael Hanly 20 Jun 2023

The Sex Expo returns to Cape Town after a decade
Lifestyle
The Sex Expo returns to Cape Town after a decade

23 May 2023

Source:
Marketing & Media
7 secrets to maximise mobile campaign performance

Chrysa Karamanidi 15 May 2023

Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans
Marketing & Media
8 great CX fundamentals to get your customers back to love doing business with you again

Liezel Jonkheid 8 May 2023

Source: pitinan © 123RF.com
Healthcare
Artificial intelligence is real care: the future of AI-driven medical schemes

Vukosi Sambo 2 May 2023

Twitter blue ticks: 5 ways to spot misinformation without verified accounts
ICT
Twitter blue ticks: 5 ways to spot misinformation without verified accounts

Mikey Biddlestone, Jon Roozenbeek, Sander van der Linden 26 Apr 2023

Filum Ho, CEO of Apollo Studios
HR & Management
Bot workers - an opportunity, not a setback for SA employees

Filum Ho 24 Apr 2023

A better way to rent cars
Automotive
A better way to rent cars

Issued by Woodford Group 24 Apr 2023

The rise of blank collars: When creativity and technology converge
Marketing & Media
The rise of blank collars: When creativity and technology converge

Issued by The Coup 11 Apr 2023

The impact of AI-powered ChatGPT on digital media agencies and e-commerce
Retail
The impact of AI-powered ChatGPT on digital media agencies and e-commerce

Issued by TDMC 29 Mar 2023

Conference highlights air cargo opportunities in Africa
Logistics & Transport
Conference highlights air cargo opportunities in Africa

23 Mar 2023

Source: © Pavel Danilyuk While AI is ready to make a big impact for marketers, before you cheers, proceed with extreme caution warns Incubeta
Marketing & Media
AI: A big impact for marketers, but don't cheers just yet, warns Incubeta

16 Mar 2023

Source:
Marketing & Media
5 reasons why email still comes out on top

David Lichtenstein 16 Feb 2023

What to expect from machine learning in 2023
ICT
What to expect from machine learning in 2023

Issued by Helm 9 Feb 2023

Source:
Finance
Accessibility, adaptability key to insurance industry success in 2023

Edwin Theron 1 Feb 2023

Bronwyn Williams: #BizTrends2023: The impact of social contracts - home, work and State
Marketing & Media
Bronwyn Williams: #BizTrends2023: The impact of social contracts - home, work and State

30 Jan 2023

Source: Supplied. Lelen Udayan, head of customer experience at Mukuru.
Finance
Achieving a frictionless customer experience in fintech

Lelen Udayan 26 Jan 2023

JG Bezuidenhout, COO, Offernet London, highlights 4 digital advertising mistakes marketers make...
Marketing & Media
4 digital advertising mistakes to avoid

JG Bezuidenhout 18 Jan 2023

Source:
Marketing & Media
Infobip's 5 most important trends in CX and omnichannel communications for 2023

16 Jan 2023

Justin Beswick asks if content writers and copywiters need to take heed of AI?
Marketing & Media
#BizTrends2023: Will AI make content writing a process of the past?

Justin Beswick 13 Jan 2023

Daniel Orelowitz, Managing Director at Training Force
Education
#BizTrends2023: Making a big impact with skills development that is future-fit and fit for purpose

Daniel Orelowitz 9 Jan 2023

Source:
Finance
#BizTrends2023: How Artificial Intelligence is changing the insurance industry as you know it

Oscar Stark 9 Jan 2023

Helm hits 1bn messages with DStv Assist
Marketing & Media
Helm hits 1bn messages with DStv Assist

Issued by Helm 13 Dec 2022

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