Show profile Hide profile

Over 22 years' Experience in the New Business Development, Solutions, Marketing, Design, Architecting and Building in Information and Communication Technology (ICT), Telecommunications, Contact Centre, Enterprise Telephony, Unified solutions, Server and Microsoft area's / fields and Industries.

Experience in Designing, Architecting and Building basic to complex Multi-media Contact Centres, Enterprise Telephony and Unified solutions which include Skills based ACD Multi-media Channels / Interactions, Recording, Work Force Management, Auto-Attendant, Transactional IVR, Outbound Campaigns (Dialer), Unified messaging / Communications, Social Media monitoring, Customer Satisfaction Surveys (CSI's), Quality Management, VoIS, VoIP, Multi-sites, Monitoring and Administration. All on a Hosted and / or Premise based Solution.

Elingo is an Information and Communication Technology (ICT) business with a special focus on connecting people with people in whichever way they choose.
Elingo has a specialised focus on enterprise multi-media contact centres and enterprise IP telephony and has established itself as a technology and cost leader in the contact centre automation and enterprise IP telephony market.

This positioning has been achieved by leveraging Elingo's competitive edge: our uncompromising commitment to relationship management, top-class engineering and dedicated support team. We maintain an exceptional level of technical mastery which ensures that customers have 'Freedom to Interact'.