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• Excellent customer service skills; able to deal with customer enquiries and handle customer complaints sensitively, both in person and telephonically;
A keen desire to help others and a passion for delivering quality customer service;
Good organisational skills with the ability to plan and prioritise workloads;
An enthusiastic team member with the natural capacity to establish a good rapport with colleagues and customers;
Patience and understanding of customer requirements and concerns;
Ability to cope in fast paces and demanding environments whilst multi-tasking when required;
Flexible attitude to working hours and responsibilities
Willing and eager to learn and progress personally and professionally