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You hired them, now trust them to get the job done. JR Bale © -
#CEMAfrica2017: Your employees are always on - now TRUST THEM
[Leigh Andrews] Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017. read
HR
Catholic bishops concerned about retrenchment crisis
Catholic bishops concerned about retrenchment crisis

Issued by SACBC Justice and Peace Commission

We have taken note of the recent unemployment figures by Statistics South Africa, as well as the recent research findings on unemployment by the University of South Africa and Momentum... read

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Employee Wellness
.
Sun International's sales team challenging the status quo
According to Terrell-Kramvis, group general manager for sales at Sun International, being successful takes finesse and balance, especially in a perceived male-dominated space... read
Entrepreneurship
Stanford GSB, De Beers in $3m partnership for entrepreneurs
Stanford GSB, De Beers in $3m partnership for entrepreneurs
The Stanford Graduate School of Business, in partnership with the De Beers group, will invest $3m in an entrepreneurship educational programme in 2018 to empower young, budding entrepreneurs and owners of established businesses in Botswana, Namibia, and South Africa... read
Fasa collaborates to effect transformation in franchise sector
Fasa collaborates to effect transformation in franchise sector
Over the past few years, Fasa members have worked closely with government to effect transformation in the sector... read
HR Tools & Software
Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

Louise Marsland

There is an organisational shift taking place in the customer experience industry, where traditional siloed structures are breaking down to enable a culture of customer-centricity... read
Malawi's Myjobo.com begins commercial push
Malawi's Myjobo.com begins commercial push

Gabriella Mulligan

Malawian online recruitment startup Myjobo.com has moved into a commercial push phase... read
Labour Law & Unions
Eskom defends lifting suspension on senior managers
Eskom defends lifting suspension on senior managers
Eskom has been quick to defend the reinstatement of two senior managers just a couple of days after their suspension... read
More Eskom managers in firing line over R1.6bn deal
More Eskom managers in firing line over R1.6bn deal

Stephan Hofstatter and Sikonathi Mantshantsha

An investigation into irregularities costing Eskom billions of rand and triggering the suspension of chief financial officer Anoj Singh in July could lead to the suspension of five more senior managers... read
The importance of strategic policies when dealing with racism
The importance of strategic policies when dealing with racism
Strata-G Labour Solutions advises companies, including schools, to make sure they adopt appropriate strategies and implement relevant policies in order to identify and eliminate racism in the workplace... read
Johan Botes
Varying decisions on bargaining agreements and cancellations

Johan Botes

A curious statutory effect of collective agreements is that a collective bargaining agreement amends the contracts of employment of individual employees... read
Management
Former Stuttaford's employees find opportunities
Former Stuttaford's employees find opportunities
Lulaway, an entry level youth employment organisation, recently conducted an initiative to facilitate placements for former-Stuttaford's employees... read
Ithala supports ever-growing female talent pool
Ithala supports ever-growing female talent pool

Issued by Ithala Development Finance Corporation

Ithala Development Finance Corporation believes equal opportunities for women in the workplace will result in greater economic growth - and is leading by example... read
Simply put? Cut the red tape and empower your staff. Scott Griessel © -
#CEMAfrica2017: CX predictions for the future, action to take TODAY

Leigh Andrews

If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017... read
Skills Development & Training
Short courses can improve career prospects
Short courses can improve career prospects
Short course qualifications that are recent, relevant and specific can be far better indicators of a person's current skills than a qualification achieved years ago... read
Seed Engine gets increased investment from WDB
Seed Engine gets increased investment from WDB
WDB Investment Holdings has increased its stake in Seed Engine (incorporating Seed Academy and the WDB Seed Fund) from 35% to 51%, making Seed Engine a 51% black women-owned company... read
Business
Sars amnesty for hidden assets a flop
Sars amnesty for hidden assets a flop
The tax amnesty for undeclared foreign assets, which the government had hoped would yield billions of rand in additional revenue, has been a flop... read
Jobs offered
Creative Talent Scout/Recruiter - Johannesburg North
We're a well-established player in the recruitment industry with an excellent track record - www.adtalent.co.za - and looking for another creative recruiter star. Read more >>

New events to diarise
Leadership Perspectives from the Front Line - 24 Aug 2017, Johannesburg
Leadership Perspectives from the Front Line. SA's most comprehensive leadership book! By Dr Andrew J.Johnson, Dr Theo H.Veldsmann & Nadiem Soloman. Read more >>



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