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Retail

SA retailers embrace Black Friday

Last week saw customers and retailers readying themselves for the biggest shopping day on the Western calendar, Black Friday. We looked at how the occasion is gaining popularity locally, its impact on e-commerce website traffic, and Stefan Salzer from BCG South Africa shared tips for consumers and retailers in preparation of the day.

In other top news, I chatted to Leaders in Trade Exhibitions member Deidre Harte about her experience organising the ATF Trade Exhibition and co-located China Premium Tex this year. The event, which took place last week, provides local and international players in the apparel, footwear and textile trade with a space to connect, source and form business relationships.

Food retail is managing to stay ahead of the pack when it comes to service delivery and customer satisfaction, according to the results of the recent Ask Afrika Orange Index Awards. The South African market research company shared its list of the food retail industry's leaders and what they're doing to keep up with consumer trends.

In the recent episode of CNN Marketplace Africa, Gareth Ackerman, chairman of Pick n Pay, commented on his experiences with the retailer, the turning point in its growth story, and what's in store for the brand in the future.

And finally, Romy Honneysett shares insights from WhySatisfy's recent retail report, and comments on the approach she believes brands should be taking to build a loyal customer base.

All that and more. Enjoy!

Lauren Hartzenberg
Retail Editor: Bizcommunity.com



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BizTop stories
Black Friday gets claws into SA's net shoppers
Black Friday gets claws into SA's net shoppers

Wendy Knowler

No country embraces Black Friday more than South Africa, if international discounts website picodi.com's statistics are anything to go by...read
Black Friday rapidly gathering steam in SA
Black Friday rapidly gathering steam in SA

Lauren Hartzenberg

South African retailers are hoping to capitalise on the growing local interest in the annual Black Friday sale, taking place on 24 November this year...read
Food retail in SA scores top marks for customer satisfaction
Food retail in SA scores top marks for customer satisfaction
Food retail in South Africa has had to evolve to stay above water in a fiercely competitive industry. Strategies have to adapt to take changing consumer expectations into account...read
Gareth Ackerman on Pick n Pay's growth story
Gareth Ackerman on Pick n Pay's growth story
On the most recently aired episode of CNN Marketplace Africa, Gareth Ackerman, chairman of Pick n Pay Stores Ltd, shared his experiences with the company and what's in store for the brand in the future...read
Retail
#ATFexpo17: The clothing, footwear and textile trade's one-stop shop
#ATFexpo17: The clothing, footwear and textile trade's one-stop shop

Lauren Hartzenberg

The ATF Trade Exhibition and co-located China Premium Tex expo provides local and international players in the apparel, footwear and textile trade with a space to connect... read
Doubts on TFG and Truworths
Doubts on TFG and Truworths
Clothing retailers Truworths and The Foschini Group (TFG) have long been mainstays of the domestic fashion scene... read
Is a little loyalty too much to ask for?
Is a little loyalty too much to ask for?

Romy Honneysett

The South African retail market is a battleground at the moment: fierce competition by brands; a vast choice available to consumers; and a weak economic climate... read
Commercial Property
M1 Place given new lease on life with R85m revamp
M1 Place given new lease on life with R85m revamp
Growthpoint Properties has converted its ageing retail warehousing property M1 Place in Marlboro, Sandton, into a modern retail park, with an R85m revamp... read
Black Friday growing in significance for SA shopping centres, retailers
Black Friday growing in significance for SA shopping centres, retailers
The retail sales marvel, Black Friday, is making a growing impression on the South African retail calendar... read
Da'Realty revamps Sea Point shopping centre
Da'Realty revamps Sea Point shopping centre
The Adelphi Centre in Sea Point, Cape Town, is currently undergoing extensive renovations... read
CSI
Unilever Solutions participates in World Food Day
Unilever Food Solutions assisted the #ShareAMealSA campaign with Knorr and FoodForward SA this past World Food Day by giving back to a local community in Cape Town.
View gallery
Design & Manufacturing
SA architect Handre de la Rey's concrete sunglasses launch to market
SA architect Handre de la Rey's concrete sunglasses launch to market
Concrete sunglasses have for the first time been made available for commercial retail. The designer behind the range is South African architect Handre de la Rey... read
Vermont Leathercraft Manufacturers launches new brand
Vermont Leathercraft Manufacturers launches new brand
Mintaka, a new brand of leather bags and accessories, is the most recent addition under the Vermont Leathercraft Manufacturers umbrella... read
Manufacturing Circle unveils plan to create a million jobs in a decade
Manufacturing Circle unveils plan to create a million jobs in a decade
The Manufacturing Circle has launched a plan containing constructive and actionable steps to create an environment in which manufacturing in South Africa can thrive... read
E-commerce
SA's WumDrop acquired by Makro
SA's WumDrop acquired by Makro

Tom Jackson

Cash and carry chain store Makro has acquired a majority stake in South African last mile delivery startup WumDrop, in a move that will allow it to speed up delivery of orders... read
Exhibitions & Events
Rand Show 2018 welcomes Toy Adventures to Kids Expo
Rand Show 2018 welcomes Toy Adventures to Kids Expo

Issued By Rand Show

Toy Adventures will join the line-up of exciting new exhibitors, exhibiting at the Rand Show for the first time, at the Kids Expo @ Rand Show... read
Fashion & Homeware
How Ikea used affordable and innovative design to transform the homes of everyday consumers
How Ikea used affordable and innovative design to transform the homes of everyday consumers

Dan Lewis

For decades, Ikea has filled homes across the world with bookcases, beds, cardboard boxes and countless tea lights... read
It may not be possible to slow down fast fashion - so can the industry ever be sustainable?
It may not be possible to slow down fast fashion - so can the industry ever be sustainable?

Mark Sumner

The fashion industry has some major sustainability problems. By 2030, it is predicted that the industry's water consumption will grow by 50% to 118 billion cubic metres... read
FMCG
Rhodes Food to increase capacity
Rhodes Food to increase capacity

Michelle Gumede

Rhodes Food will spend R350m in the 2018 financial year to, among other things, expand capacity at its pie and bakery facilities, and install a clear juice concentrate plant... read
#FreshOnTheShelf: Range of local, handcrafted moonshines launched in SA
#FreshOnTheShelf: Range of local, handcrafted moonshines launched in SA
A range of unaged American-style moonshines, handmade locally in small batches, has been launched countrywide by Silver Creek Craft Distillery... read
Food & bev. services
Farm-fresh fare and artisanal wares at Windmeul Kelder's new neighbourhood market
Farm-fresh fare and artisanal wares at Windmeul Kelder's new neighbourhood market

Lauren Hartzenberg

Tapping into the growing appreciation for artisanal fare, Windmeul Kelder has introduced an on-site marketplace packed to the brim with locally-sourced homemade goods... read
Import/Export
Image Supplied by Wesgro
Partnership on GIs to boost rural development, exports of traditional food products and wine
"GIs add value to products and promote the origin and heritage of the products. South Africa abounds with unique and high quality agricultural and traditional products that evoke the rich heritage of our country's diverse regions." read
Packaging
Value-adding and compliant labelling solutions for the agrochemical industry
Value-adding and compliant labelling solutions for the agrochemical industry

Issued By Pyrotec

Agrochemical companies have to ensure that they communicate a large volume of product information on pack, in the correct way. Fortunately Pyrotec PackMedia offers a solution... read
Mpact Versapak states the polystyrene facts
Mpact Versapak states the polystyrene facts

Issued By Mpact Plastics

Mpact Versapak has engaged with the Polystyrene Association of South Africa to develop a campaign that will eliminate the many myths about polystyrene as a packaging medium and bring the facts to the forefront... read
Mpact shines in Gold Pack 2017 awards
Mpact shines in Gold Pack 2017 awards

Issued By Mpact Plastics

With seven nominations in various categories, five Gold Pack awards and the IPSA Gold Pack trophy for the Best Product Overall, Mpact has once again proven itself as an industry stalwart... read
Regulatory
National Assembly approves sugar tax
National Assembly approves sugar tax
The bill providing for the implementation of a tax on sugary beverages - the health promotion levy - was passed by the National Assembly on Tuesday... read
Research
Black Friday - Stats show trend on the rise in SA
Black Friday - Stats show trend on the rise in SA
Digital advertising agency Jetweb, has kept a close eye on Black Friday through social listening data for the last three years and says the trend is on the rise... read
Retail Marketing
#NewCampaign: SweepSouth gives back Friday
#NewCampaign: SweepSouth gives back Friday

Jessica Tennant

Inspired by the global trend towards giving back instead of getting on Black Friday, local home cleaning company SweepSouth is transferring the savings it would usually give to its customers on a day like this and handing them back to its 'SweepStars'. Here's how it works... read
Retailers
Weylandts reveals new concept store in Sandton City
Weylandts reveals new concept store in Sandton City
Furniture and homeware retailer, Weylandts, has entered the shopping mall environment with its new concept store launched in Sandton City... read
Local retailers pin hopes on Black Friday sales
Local retailers pin hopes on Black Friday sales

Michelle Gumede

Despite a dire political and economic environment, retailers are upbeat about Black Friday sales and Christmas spending... read
US stores get creative to battle e-commerce
US stores get creative to battle e-commerce
The photo op with Santa Claus has long been a holiday mainstay for American children. But this year, shopping malls in several states are scheduling glamour shots for man's best friend... read
Gearing up for the Black Friday frenzy
Gearing up for the Black Friday frenzy

Stefan Salzer

Black Friday has become a highly anticipated event for retailers and customers alike. Originally marked in the US to denote the beginning of the Christmas shopping season... read
Quotes
Friedrich Nietzsche
"Thoughts are the shadows of our feelings - always darker, emptier and simpler."
Albert Einstein
"Joy in looking and comprehending is nature's most beautiful gift."
Marilyn Monroe
"A career is born in public - talent in privacy."
Marcus Garvey
"If you have no confidence in self, you are twice defeated in the race of life."
F. Scott Fitzgerald
"There are only the pursued, the pursuing, the busy and the tired."

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SMESouthAfrica
@SMESouthAfrica
How Ina Paarman started her food brand in her garage and now sells her products in leading retailers such as Pick n... https://t.co/qGmTHNeeby
marekchinedu
@marekchinedu
Biggest challenge of hiring people from corporates is to make them forget that we are here for procedures and make... https://t.co/PXSnxUCQp9
retailgazette
@retailgazette
RT @Ian_cybertill: Major retailers' sites down as Black Friday traffic hits - Retail Gazette https://t.co/0CXs0o6PZQ by @retailgazette
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Econsultancy
@Econsultancy
Seven email strategies used by 10 retailers on Black Friday https://t.co/95Eq1WyQZB https://t.co/RYzjXL2lxN
Thundafund
@Thundafund
RT @AfriBlossom: !!!GREAT NEWS ALERT!!! We've been invited to showcase at UKPSFW 2018! Help us get there by contributing to our @Thundafund...
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