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Tread mindfully with tech

Despite the customer experience and engagement benefits that smart technologies can provide, a new study by Oracle Retail reveals that consumers still have a conservative appetite for retail technologies that require personal data and make decisions on their behalf. Basically, customers are keen to take up new technologies that improve their retail experience - as long as they can stay in control.

In other recent headline news, Stellenbrau announced a deal that sees the Stellenbosch-based brewery becoming part of Heineken South Africa. Another big reveal was the StyleBySA campaign launched at SA Fashion Week. The collection is a collaboration between Woolworths and eight of South Africa's most creative young fashion brands.

Last but not least, be sure to check out which loyalty programmes South Africans are in love with.

It's going to be an interesting week, following Friday's cabinet reshuffle (and marijuana ruling). However you choose to contribute to the resultant dialogue and organised activities, please do so safely and with good intention.

Lauren Hartzenberg
Retail Editor: Bizcommunity.com



Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".




BizWeekly top stories
Shoppers desire degree of control over retail technology
Shoppers desire degree of control over retail technology
Consumers are most willing to engage brands with new technology if they feel that they are in control of their experience... read
Woolworths launches home-grown fashion collaboration at #SAFW17
Woolworths launches home-grown fashion collaboration at #SAFW17

Woolworths launched its highly-anticipated ‘StyleBySA' seasonal campaign at SA Fashion Week, showcasing the creations... Read

Understanding today's omnishopper
Understanding today's omnishopper

It's been a long time since the general store was the go-to place for consumers to pick up everything they needed from week to week... Read

Image credit: Stellenbrau
Stellenbrau joins Heineken South Africa

Heineken South Africa has signed a deal with Stellenbosch-based brewery, Stellenbrau, making it part of the global brewing concern... Read

Globally known brands a drawcard for malls
Globally known brands a drawcard for malls

Despite weak economic and retail sales growth, multinational retailers are hungry for space in SA's shopping malls... Read

Save big with SA's most popular loyalty programmes
Save big with SA's most popular loyalty programmes

Melissa Wentzel

South Africans love a good bargain. And who can blame us?... Read

'World's strongest coffee' lists on Amazon
'World's strongest coffee' lists on Amazon

Black Insomnia Coffee Company, which lays claim to having the strongest coffee in the world, has listed on Amazon... Read

Banking & Finance
Share-price rises point to interest in retail sector
Share-price rises point to interest in retail sector
Prospects for the retail sector may be dismal in 2017, but that has not stopped investors from piling in. The general retailers index has gained 4.2%... read
Source: Capitec
Capitec to acquire 40% stake in Creamfinance for €21m
Banking group Capitec has acquired a 40% interest in international online lending group Creamfinance for €21m... read
Commercial Property
Atterbury's fourth retail development in Ghana opens in April
Atterbury's fourth retail development in Ghana opens in April
Atterbury's fourth successful retail development in Ghana, the $95 million (R1.2 billion) Kumasi City Mall opens on 20 April 2017... read

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CSI
AB InBev bets on renewables for future energy
AB InBev bets on renewables for future energy
Anheuser-Busch InBev (AB InBev), the largest beer group in the world, has committed itself to secure 100% of its purchased electricity... read
P&G to raise 500,000 days of clean water
P&G to raise 500,000 days of clean water
Conscious of the water disaster currently being faced by South Africans, Procter & Gamble (P&G) South Africa has a goal to raise 500,000 days of clean water... read
CRM
Artisticco LLC © -
2017: The year of taking your business from Gen X to Gen CX

Leigh Andrews

On the day of love, Tuesday, 14 February, BrandLove fittingly held the much-loved Cape Town version of its CX trends update for 2017 at 360 Business Parks in Paarden Eiland... read
E-commerce
#Bookmarks2017: Digital download with... Spree
#Bookmarks2017: Digital download with... Spree

Leigh Andrews

Local digirati shone at the recent IAB Bookmark Awards 2017. Here's some feedback from Spree's marketing manager, Kim Hawkins... read
Exhibitions & Events
Whisky Live tours SA
Whisky Live tours SA
Whisky Live will this year be taking its Celebration events to Cape Town at The Lookout, Granger Bay, from 6-8 April, Pretoria's Brooklyn Design Square from 4-6 May and Durban from 1-3 June. read
Fashion, Clothing & Textiles
H&M sales rise in SA bad
H&M sales rise in SA bad
Swedish retailer H&M has continued on its winning streak in SA, dodging the malaise to which domestic retail players have succumbed... read
H&M launches new upmarket brand as profits slow
H&M launches new upmarket brand as profits slow
Swedish clothing giant Hennes and Mauritz (H&M) on Thursday announced the launch of its eighth fashion brand... read
Christopher Kane's Crocs and Prada's Teva style sandal.
Fashion faux pas(s): The ‘pretty ugly' shoe

Maroefah Smith

1990s nostalgia has brought back the popularity of the unfashionable fashion shoe, also known as the ‘pretty ugly' shoe... read
This kids clothing range literally grows alongside your child
This kids clothing range literally grows alongside your child

Lindsay Samson

Today's fashion industry has long been embroiled in a sustainability challenge. Constantly contributing to the depletion of fossil fuels through its relentless use of natural resources... read
FMCG
No collusion in fresh produce, say RSA Group
No collusion in fresh produce, say RSA Group

Colleen Goko

The RSA Group has moved to quash allegations by the Competition Commission that it, along with eight other fresh produce groups, has been fixing prices... read
Tribunal nod for PIC holding in Distell
Tribunal nod for PIC holding in Distell

Ann Crotty

The Competition Tribunal has approved the Public Investment Corporation's (PIC) acquisition of Anheuser-Busch InBev's 26.5% stake in Distell... read
#FreshOnTheShelf: Vital launches healthy, on-the-go snack range
#FreshOnTheShelf: Vital launches healthy, on-the-go snack range

Lauren Hartzenberg

Vital Health Foods has introduced a new range of grab-and-go nutritional snacks. The bars, bites and air-popped rice come in a variety of flavours... read
Langside oxen
Red meat prices soar as farmers rebuild herds
South African consumers should prepare to fork out more for their favourite cuts of beef as analysts predict that beef prices will soar beyond 30% this year as livestock farmers battle to rebuild their herds... read
lawrence2014ben via
Heineken bottles out in Hungary beer row
A row between Heineken and a small Romanian brewer backed by the Hungarian government looked to be over on Monday... read
Competition Commission spreads tentacles in fruit and veg crackdown
Competition Commission spreads tentacles in fruit and veg crackdown
The Competition Commission has extended its search and seizure operation involving fresh produce market agents to premises in Cape Town and Durban... read
Import/Export
South African reefer market soars due to high fruit demand
South African reefer market soars due to high fruit demand
Even though 2016 saw the South African reefer (refrigerated cargo solutions) market contract by about 3%, refrigerated container trade still makes up about 19% of total South African container exports... read
Manufacturing
Factors igniting growth in centrifugal pumps market
Factors igniting growth in centrifugal pumps market
According to Frost & Sullivan, water and wastewater end-user demand, power generation in emerging economies, and investment in modernising water and wastewater infrastructure are factors igniting pockets of growth in the global centrifugal pumps market... read
Angola gains cosmetics factory
Angola gains cosmetics factory
ABC Cosméticos has opened in Angola with a budget of $10 million and capacity to produce 8.840 tonnes per a year of five different products... read
Packaging
Coca-Cola collaborates with Gavin Rajah at MBFWCT17
Coca-Cola collaborates with Gavin Rajah at MBFWCT17
During the recent Mercedes-Benz Fashion Week Cape Town, designer Gavin Rajah partnered with Coca-Cola to unveil four limited edition bottle designs... read
Retail Marketing
Scottish Leader teams up with Dennis Chuene in #NewPerspective video
Scottish Leader teams up with Dennis Chuene in #NewPerspective video
Scottish Leader recently joined forces with South African designer, Dennis Chuene to produce a video that demonstrates what the popular blended Scotch whisky... read
Retail Services
Bidcorp's Joffe to bow out and list new firm
Bidcorp's Joffe to bow out and list new firm

Mark Allix

Bidcorp executive chairman Brian Joffe will step down at the end of June 2017, taking up the role of nonexecutive director of the foodservice company... read
Retailers
Woolworths to combine Country Road Group and David Jones into one group
Woolworths to combine Country Road Group and David Jones into one group

Robert Laing

Woolworths is combining its Australian subsidiaries Country Road Group and David Jones into one group called WHL Australasia... read
Technology
The future of payment authentication
The future of payment authentication
In a recent paper, delivered at the Seamless Pay Conference in Cape Town, entitled ‘The Future of Authentication', Steven Jackets, examined some of the issues... read
Business
Henk Meintjes, head of risk product development, Liberty
Cancer still tops the list for insurance claims

Nicci Botha

An increase in cancer-related insurance claims might not necessarily be a bad thing... read
Jobs offered
New events to diarise
Event and festival management courses for event managers
Muchomoo - 10 Apr 2017 to 11 Apr 2017, Johannessburg


Business writing skills
Front Foot Strategic Consulting - 26 Apr 2017, Johannesburg | 10 May 2017, Randburg | 26 Jun 2017, Johannesburg | 27 Jul 2017, Randburg | 22 Aug 2017, Boksburg | 28 Sep 2017, Johannesburg


Decorex Cape Town
Decorex SA - 27 Apr 2017 to 30 Apr 2017, Cape Town


B2B Trade Conference
Vukani Communications - 18 May 2017 to 19 May 2017, Johannesburg


Effective Purchasing and Supplier Management Techniques
Alusani Skills & Training Network® - 22 May 2017 to 24 May 2017, Johannesburg


SAPICS Conference and Exhibition
4 Jun 2017 to 7 Jun 2017, Cape Town


Africa World Expo
Africa Trade Initiatives - 30 Jul 2017 to 1 Aug 2017, Johannesburg


Customer relations
Provox Centre for Public Relations & Communication - 24 Aug 2017 to 25 Aug 2017, Johannesburg


Upcoming events
Short course on employee wellness
Enterprises University of Pretoria - 5 Apr 2017, Pretoria | 11 Oct 2017, Pretoria


Effective customer care
Front Foot Strategic Consulting - 10 Apr 2017, Randburg | 5 May 2017, Boksburg | 1 Jun 2017, Randburg | 6 Jul 2017, Boksburg | 15 Aug 2017, Randburg


Quotes
Swedish Proverb
"Fear less, hope more; Eat less, chew more; Whine less, breathe more; Talk less, say more; Love more, and all good things will be yours!"
Napoleon Hill
"Patience, persistence and perspiration make an unbeatable combination for success."
Vincent Van Gogh
"Great things are done by a series of small things brought together."
Ralph Waldo Emerson
"Our greatest glory is not in never failing, but in rising up every time we fail."
Shiv Khera
"Your positive action combined with positive thinking results in success."

More quotes  Submit a Quote
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MULTIMEDIAAll | Galleries | Audio | Video | Images
Woolworths 2017 ‘StyleBySA' launch
Gavin Rajah at MBFWCT17
Backstage at MBFWCT17

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