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Seamless shoppingToday's top story announces the South African launch of Italist, an online shopping platform providing shoppers with access to 150 luxury Italian multi-brand boutiques. In related news, the company's CEO Diego Abba spoke at the recent Seamless Africa conference in Cape Town, explaining the urgency for brick and mortar retailers to develop an omnichannel strategy. I report back from the same conference with Nike's masterclass in millennial engagement and retention, as delivered by the brand's seamless commerce director, Esther Hoogstad. In other not-to-miss news, Sue Morris from Flux Trends explains why everyone is afraid of Amazon and MBi's latest consumer survey highlights how value, not price, is driving South Africans' purchase behaviour.To our South African readers, enjoy tomorrow's Human Rights Day celebrations! We'll see you all on Wednesday. Lauren Hartzenberg
Retail Editor: Bizcommunity.comComment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news". | Weekly top stories |
|  | Italist, a large online shopping portal dedicated to selling luxury goods from Italy's multi-brand independent fashion retailers, has launched in SA... read |
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A faceless group is lining its pockets with the profits made from tons of European Union (EU) chicken that is dumped in South Africa... Read | Lauren Hartzenberg Millennials are known to be tech-savvy, socially engaged, have zero tolerance for delays and are always on the go... Read | Italist.com CEO, Diego Abba, was one of the opening keynote speakers at the Seamless Africa conference (future of payments, e-commerce & retail) in Cape Town... Read | Sue Morris How do we survive in an Amazon landscape? With the inevitable adoption of e-commerce across the globe, Amazon has had a staggering impact... Read | E-commerce experts believe it is possible to take South African e-commerce from 1% of total retail to 5%... Read | South African consumers look beyond price when actively seeking value for money while grocery shopping, with their perceptions of physical characteristics... Read |
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 | Nicci Botha The continent's mobile banking revolution is only just beginning, and although payment systems are becoming more seamless, cash is still king in Africa... read | |  | Nicci Botha Long the bastion of institutionalism and trust, and therefore fairly resilient to disruption, banks are now in a war of adapt or die... read | |  | Mark Mobius Mark Mobius' take on the sluggish SA economy and the investment potential of the consumer sector... read | | |
 | At the South African Council of Shopping Centres (SACSC) Research Conference, Dr Yvonne Court, partner & head of international consultancy... read | |
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 | The 15 women of the 2016 Sinakho Women and Youth Development Programme are ready to enter the world of fashion, after graduating this week... read | |  | Lesley Stones When children are too hungry to concentrate on their school work, the chances of them getting anything out of their education are slim... read | |  | The Parmalat Phuma Phambili programme, initiated in 2015, aims to work with emerging fast food and retail businesses as a business enabler... read | |  | All South Africans can contribute to the Shoprite/Checkers fire relief efforts in Imizamo Yethu, Hout Bay, following the devastating fires that destroyed 3,500 homes... read | | |
 | Wynand Smit The entire customer journey, whether in sales or customer service, must be as seamless as possible and working with feedback from your customers is the best place to start... read | |  | New UK research indicates that consumers value human interaction in the customer services process, with 87% reporting they tend to stay more loyal and increase their business with companies that offer a real person to talk to at the right stage of their customer journey... read | |  | Danette Breitenbach While 80% of people will not buy from a company with a damaged reputation, the good reputation of a company brings with it benefits such as allowing it to charge a premium for its products... read | | |
 | Gabriella Mulligan Switzerland's Ringier Africa has exited its recently formed joint venture with South Africa's Silvertree Internet Holdings, with Silvertree taking full ownership... read | | |
 | Spain's fashion retail giant Inditex, owner of popular brand Zara, said on Wednesday that its drive to expand internationally helped push up profits last year... read | |  | Gabrielle Mixon Fortunate enough to attend the 2017 Design Indaba and sit in to hear some of the most creative people in the world speak, I walked out with some insights... read | |  | Set at the Camps Bay Sports Complex, the Mercedes-Benz Fashion Week Cape Town 2017 tent will emulate the likes of Bryant Park for New York Fashion Week with a host of exciting experiences from 23 to 25 March 2017. read | |  | Founded by Morteza Saifi and Evgeniya Khromina, Panâh is an ethical fashion production house based in Nairobi, Kenya... read | | |
 | Marc Hasenfuss The traditional cigarette business will generate smouldering profits for British American Tobacco (BAT) for the foreseeable future, but next-generation products are set... read | |  | In a recent Bizcommunity interview Design Indaba speaker Brian Collins commented that there has never been a better time to be a startup... read | |  | Fry's Family Foods is a family-owned food company, begun in South Africa in 1992, and now an international supplier of vegan foods... read | |  | Shaun Gillham Despite the uncertainty that Donald Trump's presidency in the US has introduced into the global economy, America remains an important market for South African citrus growers... read | | |
 | Major chocolate makers, including Ferrero, Nestle, and Mars, agreed on a landmark initiative to tackle deforestation in top cocoa producers Ivory Coast and Ghana... read | | |
 | Andre Westerveld The increase in questionable labelling claims to differentiate products has become an issue of concern for academics, regulators and consumers around the world... read | | |
 | Nascon Allied Industries, a salt refining establishment and Dangote Salt are collaborating with NAFDAC in Nigeria to rid the food market of unwholesome practices... read | | |
 | Furniture designers are set to battle it out at the annual Furniture Design Competition hosted by the Department of Trade and Industry (dti)... read | | |
 | Packaging manufacturer Nampak said on Wednesday that it has made significant progress in the implementation of its comprehensive plan... read | |  | Issued by Pyrotec Do-It Hang Tabs and Display Strips, available from Pyrotec PackMedia, offer the best in merchandising solutions. Their hang tabs have three main aims: to hang, promote and sell... read | | |
 | Troubled Agrokor, the Balkans' main food maker and retailer, made it to the top of Croatia's political agenda Thursday when Prime Minister Andrej Plenkovic tried to calm fears... read | |  | Matthew Stevens Home-shopping and digital retailer HomeChoice International declared a dividend of 87c per share on Tuesday in the release of its financial statements... read | | |
 | Sunita Menon SA's retail sector remains under pressure with sales in January decreasing 2.3% year on year... read | |
| We recruit people who display the right attitude rather than purely attitude - mature, positive, self-confident people are what we look for. Opportunities abound for young, energetic and passionate people. Read more >>The Guild Group, leaders in the evolution of African design, is looking for a finance assistant to handle accounts, debtors, stock reconciliations, sales reports, VAT return and general financial administration. Read more >> | | | | Customer relationsProvox Centre for Public Relations & Communication - 24 Aug 2017 to 25 Aug 2017, Johannesburg | | |
| Robert Louis Stevenson "Don't judge each day by the harvest you reap but by the seeds that you plant." William Butler Yeats "Joy is of the will which labours, which overcomes obstacles, which knows triumph." Diana Ross "You know, you do need mentors, but in the end, you really just need to believe in yourself." Mary Shelley "The beginning is always today." Alexander the Great "There is nothing impossible to him who will try." |
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