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Retail

The contest of ingenuity

Brick-and-mortar retailers are grappling to boost store traffic and retain their slice of the profit pie in the challenging ‘Amazon era'. But while many are showing signs of strain, their woes have also sparked a greater willingness to try new things. Big data and artificial intelligence, and in-store add-ons like coffee shops and restaurants are being utilised to create a more emotional and experiential connection with shoppers. Interactive dressing rooms? Yes please!

On the product design front, Dave Nemeth reports back from Ambiente 2017, a whopper of a trade fair currently taking place in Frankfurt, with around 136,000 trade visitors expected from 143 countries. Read all about the global design trends emerging in the dining, giving and living product categories.

With just one day to go before Valentine's Day, we bring you a feel-good story about Rhoda Afrika, a third-generation flower business owner who has found success as a supplier to one of South Africa's largest retail groups. Her business, Afrika Flowers – which began as a simple outdoor stall – will supply thousands of flowers to roughly 40 Shoprite and Checkers stores in the Free State and surrounds this coming Valentine's Day. Whether you're a supporter of the day dedicated to love, or more of an anti-Valentine's type, this one's bound to make you smile.

Happy clicking, scrolling, reading and learning!

Lauren Hartzenberg
Retail Editor: Bizcommunity.com



Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".




BizWeekly top stories
Struggling retailers seek silver bullet in Amazon era
Struggling retailers seek silver bullet in Amazon era
Want a coffee while you shop? A glass of wine? Those are just few of the gimmicks being rolled out by retailers as they fight to boost store traffic... read
Rhoda Afrika's blooming flower business
Rhoda Afrika's blooming flower business

Rhoda Afrika, who began her flower business in an outside stall, will supply thousands of flowers to around 40 Shoprite and Checkers stores in the Free State... Read

New Month of Love campaign for Nic Harry Socks
New Month of Love campaign for Nic Harry Socks

Cape Town retail entrepreneur, Nic Haralambous, is encouraging everyone to make Valentine's Day extend to a month of love, highlighting tolerance... Read

Image via
Google, H&M wants your phone to design your next dress

Andy Walker

While our favourite garments aren't as unique as we believe them to be, how we combine these pieces defines our individual style... Read


Design Month
Ambiente: Feedback from Frankfurt
Ambiente: Feedback from Frankfurt

Dave Nemeth

Ambiente is one of the leading trade fairs showcasing design across dining, giving and living… read
Samsonite and Uzwelo Luggage Cover
#DesignMonth: Turning excess fabrics destined for landfills into unique luggage covers

Cari Coetzee

Uzwelo Bags has designed and manufactured unique, eye-catching luggage covers that will ensure that you never miss your bag on that overcrowded carousel ever again... read
More ...
Branding
London beauty salon receives praise for SA visual identity design
London beauty salon receives praise for SA visual identity design
South African Bridget O'Keeffe, makeup artist, beauty blogger and entrepreneur, founded the salon Blush+Blow in London last year and commissioned South African advertising agency Creative Zoo Advertising (CZA) to design the brand and visual identity. read
Commercial Property
Tenant mix contributes to retail success
Tenant mix contributes to retail success

Olive Ndebele

Getting the right tenant mix is at the top of the list of factors that contribute to the success or otherwise of a major shopping centre... read

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CSI
The Indaba Education Fund has provided educational materials, as well as upgrades to the classrooms and gardens at the Lynedoch Early Learning Centre.
Cape Classics establishes Indaba Education Fund
Cape Classics, a New York-based wine importer, has established the Indaba Education Fund (IEF), a fully accredited 501(c)(3) organisation which provides early childhood teacher training, learning materials, and educational infrastructure to young, at-risk children living in the South African Winelands... read
E-commerce
How to create an online store in three simple steps
How to create an online store in three simple steps

Issued by Naija Writers' Coach

Buying and selling has, over the course of man's history, found a way of following in the steps of modernisation. From trade-by-barter to shops, and now online stores, the game has changed drastically... read
UberEats adds more suburbs in Joburg and Cape Town
UberEats adds more suburbs in Joburg and Cape Town
UberEats, which launched in South Africa in late September 2016, and extended to Cape Town in late January 2017, has announced further extensions... read
Exhibitions & Events
Nick Sarnadas, event director of Food and Hospitality Africa, and Gary Corin, managing director of Specialised Montgomery Exhibitions, accept the award.
Food & Hospitality Africa scoops Best Trade Exhibition category award
Food & Hospitality Africa powered by Hostex was awarded Best Trade Exhibition in its size category (Category 1 - 6000sqm) at the first ever AAXO Organiser and Exhibitor Awards... read
Fire & Feast Butchers' Festival first in Johannesburg
Fire & Feast Butchers' Festival first in Johannesburg
The Fire & Feast Butchers' Festival, being held at the Ticketpro Dome from 31 March to 2 April 2017, will be the first of its kind in Johannesburg... read
eCommerce MoneyAfrica Confex opens in Cape Town in February
eCommerce MoneyAfrica Confex opens in Cape Town in February
The third eCommerce MoneyAfrica Confex opens on 22-23 February 2017 at the Cape Town International Convention Centre... read
Fashion, Clothing & Textiles
Four trends from SA Menswear Week Autumn/Winter 2017 range
Four trends from SA Menswear Week Autumn/Winter 2017 range

Meagan Duckitt

Talented designers showcased their Autumn/Winter 2017 range at Lexus SA Menswear Week in Cape Town. read
Kids wear booms as 2017 fashions revealed
Kids wear booms as 2017 fashions revealed
Across the retail sector, one category that is on a steep climb is children's wear, with its growth far exceeding that of ladies and menswear... read
Hermès bags record sales in 2016
Hermès bags record sales in 2016
Luxury goods maker Hermes said on Wednesday it booked record sales in 2016, thanks to strong demand in all regions... read
Pharrell and G-Star Raw launch SS'17 Elwood X25 collection
Pharrell and G-Star Raw launch SS'17 Elwood X25 collection
Dutch denim brand G-Star Raw and co-owner Pharrell Williams have launched the G-Star Elwood X25 collection... read
Adidas and Parley for the Oceans release eco-friendly swimwear collaboration
Adidas and Parley for the Oceans release eco-friendly swimwear collaboration

Lindsay Samson

Following the release of a stylish sneaker made using plastic salvaged from the ocean, Adidas has once again teamed up with environmental initiative, Parley for the Oceans... read
FMCG
Sea Harvest lists on JSE to capitalise on growth potential
Sea Harvest lists on JSE to capitalise on growth potential
Brimstone Invest Corporation, which owns 85% of Sea Harvest's shareholding, has announced that it will list the company on the JSE... read
Deli Spices gets international expertise through French partnership
Deli Spices gets international expertise through French partnership
Deli Spices has announced a partnership with global flavour business, Mane, which sees the French business acquire a stake in the local business... read
PIC mum on detail of its Distell stake
PIC mum on detail of its Distell stake
Almost two months since the Public Investment Corporation (PIC) emerged as the unlikely purchaser of Anheuser-Busch InBev's (AB InBev's) 26% stake in Distell... read
Franchising
Franchising outlook - challenges to face and sectors to watch
Franchising outlook - challenges to face and sectors to watch
The franchising sector has found its way through the slow economy with industries such as the fast food segment showing growth in 2016... read
FASA releases results of Franchisee Satisfaction Survey
FASA releases results of Franchisee Satisfaction Survey
The Franchise Association of South Africa (FASA) has released the results of its Franchisee Satisfaction Survey, in which a high level of franchisee satisfaction... read
Green Sustainability
Goodbye dandruff, hello clean ocean
Goodbye dandruff, hello clean ocean
If you don't like lifeless hair, dandruff on your shoulders and plastics in your ocean, you can tackle all three in the shower... read
Hospitality
Gold Brands secures restaurants in UK franchise
Gold Brands secures restaurants in UK franchise
South Africans will soon be dining at such well-known UK brands as Bella Italia, Café Rouge, Las Iguanas and Belgo, following a franchise deal... read
Import/Export
Fair Play Movement takes EU to task over chicken dumping
Fair Play Movement takes EU to task over chicken dumping
The Fair Play Movement is bringing international experts to help stop the proliferation of the predatory trade practice of dumping worldwide... read
Rwanda to export fortified foods
Rwanda to export fortified foods

Peterson Tumwebaze

Rwanda will start exporting fortified foods, next month, thanks to a new modern factory launched last week Thursday... read
Manufacturing
IKEA collaborates with Design Indaba to create IKEA's first all-African collection
IKEA collaborates with Design Indaba to create IKEA's first all-African collection
Design Indaba has announced its collaboration with global homeware giant IKEA to create IKEA's first-ever exclusive, all-African collection... read
Packaging
Protection for the agrochemical sector
Protection for the agrochemical sector

Issued by Pyrotec

Incorrectly used agrochemicals can have serious consequences. Key to protecting all stakeholders from unnecessary exposure and misuse is effective and clear agrochemical packaging and labelling... read
Sappi delivers strong first quarter; announces major investments in speciality packaging grades
Sappi delivers strong first quarter; announces major investments in speciality packaging grades

Issued by Sappi

Sappi has yielded a solid operating performance for this quarter, according to CEO Steve Binnie. Group profit increased by 20% and EBITDA by almost 15%, while net debt was reduced by 23% compared to a year ago... read
Research
Is Banting moving the SA cheese market forward?
Is Banting moving the SA cheese market forward?

Issued by Insight Survey

With the Noakes-induced Banting trend in South Africa prescribing the consumption of cheese, just what impact, if any, is this phenomenon having on domestic consumption trends?... read
Consumer research on new economic behaviours
Consumer research on new economic behaviours

Issued by Foshizi

Research conducted by Foshizi, which focused on the effects of the economic downturn on households and individuals, has uncovered that this has driven significant changes in the perception of debt, savings and credit... read
Retail Marketing
Pinterest is a virtual bulletin board platform, with users decorating their boards with pictures showcasing interests in a variety of areas, including food, fashion and travel ()
Pinterest lets phones spy eye-catching items
SAN FRANCISCO - Pinterest on Wednesday infused more machine smarts into its online bulletin boards, pushing harder into e-commerce by enabling people to use smartphones to identify products they might wish to pursue... read
Retailers
Edcon CEO Bernie Brookes. Image by Freddy Mavunda via Business Day
Brookes set to keep reins in Edcon drive

Ann Crotty

First order of business at next Tuesday's inaugural meeting of the just appointed Edcon board will be the extension of Bernie Brookes's contract... read
Spar lags peers as share price drops
Spar lags peers as share price drops

Colleen Goko

It has been a tough start to the year for Spar Group, which has seen its share price shed about 10% so far in 2017... read
New boss vows to overhaul Edcon
New boss vows to overhaul Edcon

Ann Crotty

The newly appointed chairman of Edcon said the retailer was too important to fail and would be turned around... read
Why new entrants struggle to break into South Africa's retail space
Why new entrants struggle to break into South Africa's retail space

Reena das Nair

Effective competition in the supermarket industry is important because it has far-reaching implications for consumers and suppliers... read
Sales
Reduce customer queues with mPOS
Reduce customer queues with mPOS

Bronwyn Watt

Businesses can ease month-end queues simply by adding a mobile point-of-sale device to their traditional POS solution... read
Security
Top safety tips to prevent shoplifting
Top safety tips to prevent shoplifting

Morné Stoltz

Despite the prevalence of security cameras and high-tech alarm systems, shoplifting continues to be a concern for retailers across the country... read
Business
#MiningIndaba: Collaboration is the name of the game for African mining
#MiningIndaba: Collaboration is the name of the game for African mining
The mining landscape in South Africa is often quite different to those of most other African states... read
Unconstitutionality of FICA amendment needs resolution: SAIPA
Unconstitutionality of FICA amendment needs resolution: SAIPA
President Zuma has been harshly criticised for delaying the FICA amendment bill, but the warrantless search change could be unconstitutional... read
Jobs offered
Sales Person - Johannesburg
You will be part of a growing team and will always have something to look forward to with our incentives. No cold calling. All leads are provided, already per-qualified.. Read more >>

Head of Sales - Cape Town
Source, a member of The Guild Group, requires someone with significant experience in sales management, client relationships, research, pricing and growth strategy, who understands design product and the international marketplace. Read more >>


New events to diarise
Online reputation management course
BlueMagnet - 13 Feb 2017, Johannesburg


2017 Customer Experience Trends Innovation Workshop
Brandlove - 16 Feb 2017, Johannesburg


E-commerce MoneyAfrica
Kinetic - 22 Feb 2017 to 23 Feb 2017, Cape Town


Hands-on supply chain management
Enterprises University of Pretoria - 6 Mar 2017, Pretoria


Seamless Africa 2017
Terrapinn - 14 Mar 2017 to 15 Mar 2017, Cape Town


Short course in customer experience practice
Enterprises University of Pretoria - 19 Apr 2017 to 21 Apr 2017, Pretoria | 28 Jun 2017 to 30 Jun 2017, Pretoria | 29 Aug 2017 to 31 Aug 2017, Pretoria | 25 Oct 2017 to 27 Oct 2017, Pretoria


SAPICS Conference and Exhibition
4 Jun 2017 to 7 Jun 2017, Cape Town


Customer relations
Provox Centre for Public Relations & Communication - 24 Aug 2017 to 25 Aug 2017, Johannesburg


Noticeboards
Braamfontein - Pop Up Shop
[Premises] Retail or pop up shop premises available in the heart of Braamfontein.

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