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Welcome to #DesignMonthIn case you missed the endnote in the last weekly newsletter, I'm your new retail editor and I'm delighted to continue highlighting the businesses and business people flying the flag of innovation and creativity in South Africa's growing retail industry. As you may or may not know, February is #DesignMonth at Bizcommunity, which means that we'll be gaining insight from industry influencers and creatives into how design impacts – and inspires – business. Kicking things off, Ruth Cooper talks edible artworks with the confectionery queen behind online bakery LionHeart. She also finds out what inspires the all-female team behind Zana, designers and producers of custom textile products. Aside from #DesignMonth, Jessica Tennant reports on the launch of Starbucks South Africa's rewards programme, which aims to reward both customers and partners and facilitate interaction between them. Last but definitely not least, Pricecheck's Kevin Tucker predicts the top five global e-commerce trends set to take off locally in 2017. These include a greater variety offered by e-tailers, the evolution of tech offerings such as shopping apps, and the profile and behaviour of shoppers. Here's to an inspired week! Lauren Hartzenberg
Retail Editor: Bizcommunity.comComment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news". | Weekly top stories |
|  | E-commerce is set to increase in popularity and consumer uptake in South Africa this year due to a number of supporting trends, from greater variety offered by e-tailers... read |
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Colleen Goko While Hennes & Mauritz (H&M) may have delivered an impressive full-year performance in SA amid a constrained consumer environment... Read | Jessica Tennant Starbucks South Africa launched its localised version of the global rewards programme, Starbucks Rewards at the Rosebank store... Read | Linda Ensor The soft-drinks industry has proposed a raft of measures to reduce the daily number of calories consumed as an alternative... Read |
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|  | Ruth Cooper Zana products have become increasingly recognisable and desirable, both locally and internationally. We chat to Melissa Lawrence, marketing, PR and social media manager, at Zana for #DesignMonth. read | |  | Ruth Cooper Almost too pretty to eat, the cakes designed and created by “bake-tresses” and bffs, Nikki Albertyn and Karmen de Reuck, are true edible artworks. We got in touch with Nikki; confectionery queen and co-founder of online bakery LionHeart to chat delicious design for Bizcommunity's #DesignMonth. read | |
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 | Cardtronics, which provides services to approximately 225,000 ATMs in North America, Europe and Asia-Pacific, has acquired Spark ATM Systems... read | |  | Zimbabwe started levying a 15 percent value-added tax on basic foodstuffs Wednesday, the government said, dealing a further blow to cash-strapped consumers... read | |  | Nielsen's most recent annual banking survey data shows that Capitec Bank, established in 2001, has significantly increased its lead as South Africa's most popular bank... read | | |
 | The R950 million Springs Mall will open on 16 March 2017 with special offers from among the 170 shops, restaurants and services, covering 48,000 sqm... read | | |
 | Herb van der Raad Global firms are looking to create seamless customer experiences for their customers, regardless of where they are, what language they speak, channel choice, or device choice. But, so far, are your customers far from convinced by your seamless experience? Here's why and what you can do about it... read | | |
 | The South African Council of Shopping Centres (SACSC) is sharing insight from leading economist, Dawie Roodt and political economy analyst and futurist Daniel Silke... read | |  | At the recent 2016 African Association of Exhibition Organisers (AAXO) and Exhibition Association of South Africa (EXSA) Exhibition Industry Awards, MamaMagic, The Baby Expo scooped up two Best Consumer Exhibition awards... read | | |
 | Shani Darden has launched her skincare classic Retinol Reform cream to South African consumers. With high profile clients that include Kelly Rowland, Jessica Alba... read | |  | Led by sugar and cereals, while global markets remain well supplied, the FAO Food Price Index rose significantly in January - averaging 173.8, its highest value in almost two years... read | |  | Euromonitor International has released its new hot and soft drinks industry data, which indicates the fastest growth in hot drinks is in the Middle East and Africa... read | |  | South Africa's poultry industry says it is on the brink of collapse due to hotly-denied accusations that the European Union is dumping cheap chicken... read | |  | Mark Allix RCL Foods, one of SA's biggest chicken producers, says it faces a bleak future as it lays off 1,355 workers - or half the workforce - at its large Hammarsdale operations... read | |  | South African mango growers are reporting a better harvest for the 2016/2017 season compared with the previous season, with greater crop and fruit sizes and improved fruit quality... read | |  | Mark Allix Clover has clarified its restructuring first announced in December, saying the price of raw milk will now be determined by the market. The dairy producer has in the past determined the price paid to producers for raw milk... read | |  | Zari Sparkling Grape, the luxurious proudly South African beverage, promises to add zero-alcohol sparkle to the retail space... read | |  | The WHO executive board has decided not to make recommendations to member states to impose a soft drinks tax... read | | |
 | Anita du Toit and Sasha-Lee de Bod As we start the year 2017, we tend to reflect on the year that was. This might be a good time to look towards the future and see what 2017 has in store for us... read | |  | Eric Parker Financial benchmarking runs a financial analysis and compares the findings to other franchises in order to assess the competitiveness, productivity and efficiency... read | | |
 | Jamie Matroos It's no secret that around 80 percent of the 80 billion plastic bottles produced annually will end up in landfills or oceans where it will take 800 years to biodegrade... read | |  | The Green Building Council South Africa (GBCSA) has awarded the Woolworths Palmyra store in Claremont, Cape Town a 5-star rating... read | | |
 | The global fake footwear market accounts for over $1tn a year and, while some consumers feel that buying fake designer goods is a victimless crime, there is some evidence showing that fake products, such as shoes and handbags, support child labour and can be used to fund terrorism... read | | |
 | Munir Jeeva Spaza shops are the backbone of South Africa's township economy and are the most visible and vivid scenery, depicting the vibrancy of township life... read | | |
 | Packaging giant Nampak, which has about R2bn of restricted cash locked up in Nigeria and Angola, has placated investor fears that a rights issue could be in the offing... read | |  | Issued by Mpact Plastics A number of brand owners have switched their wine packaging from glass to PET... read | |  | Issued by Pyrotec The cutting-edge technology that Pyrotec PackMark provides requires the services of an expert technical team. Fortunately, their new generation of technicians and apprentices are up to the challenge... read | | |
 | Issued by Nielsen Of six Africa/Middle East countries surveyed in Nielsen's latest Global Retail Loyalty Survey, South Africa had the highest number of respondents (84%) stating that that they were currently members of a loyalty programme... read | | |
 | Edcon officially belongs to its creditors with effect from 1 February, after it convinced senior lenders to accept a shareholding in the company, restructured its debt... read | |  | Ann Crotty Minority shareholders in Steinhoff and Shoprite remain unconvinced of the benefits of a proposed merger between the companies... read | |  | Garth Napier has been appointed managing director of retail chain Pepkor Africa, reporting to the Pepkor Africa Group MD, Leon Lourens... read | | |
 | To connect corporate, government and individual buyers to local creative SMMEs, the Cape Craft + Design Institute (CCDI) has launched its new subsidiary business... read | |  | Online retail colossus Amazon on Tuesday said it will strengthen its distribution muscle, and create US jobs, by building its first air freight hub... read | | | | | | More International | |
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 | A new app by Sanlam allows South Africans and tourists to now have access to instant accident cover on demand via their smart phones... read | |  | A lack of understanding about generics costs consumers and medical aids millions of rands each year... read | |
| | | | | Transformational leadershipAO Development - 9 Feb 2017 to 10 Feb 2017, Johannesburg | 2 Mar 2017 to 3 Mar 2017, Johannesburg | 8 May 2017 to 9 May 2017, Johannesburg | 5 Jun 2017 to 6 Jun 2017, Johannesburg | 7 Aug 2017 to 8 Aug 2017, Johannesburg | 18 Sep 2017 to 19 Sep 2017, Johannesburg | 2 Nov 2017 to 3 Nov 2017, Johannesburg Short course in customer experience practiceEnterprises University of Pretoria - 19 Apr 2017 to 21 Apr 2017, Pretoria | 28 Jun 2017 to 30 Jun 2017, Pretoria | 29 Aug 2017 to 31 Aug 2017, Pretoria | 25 Oct 2017 to 27 Oct 2017, Pretoria Customer relationsProvox Centre for Public Relations & Communication - 24 Aug 2017 to 25 Aug 2017, Johannesburg | | |
| Shakti Gawain "You create your opportunities by asking for them." Stevie Wonder "If you don't ask, you don't get." John Wooden "Success is peace of mind, which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable." Oprah Winfrey "You know you are on the road to success if you would do your job, and not be paid for it." Jose Carreras "Even out of severe difficulty, some positive things come." |
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