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A new year, a 'new normal' Following on from the release of Woolworths' poor trading update, Stafford Thomas takes a look inside the rot at Woolworths. He interviews Evan Walker of 36One Asset Management to discuss the retailer's tactics of promotions and aggressive pricing in the ‘war to capture the dwindling spending power of SA consumers'. "It is going to be a very tough year," says Walker. Ailsa Wingfield from Nielsen believes a multi-dimensional approach will be required if retailers are to obtain a firm handle on South Africa's new retail reality. She says that despite consumer sentiment, consumers continue to spend, suggesting a disconnect between the psyche and actual purchase behaviour or ‘schizophrenic mindset'. Euromonitor International's Daphne Kasriel-Alexander summarises the top 10 consumer trends for 2017. Commenting on the report, she says consumers have reacted to the uncertainty of 2016 by tightening their purse strings and being more demanding of products, services and brands, using digital tools to articulate and fulfil their needs. On the subject of digital, specifically mobile as a transacting tool, Peter Miller of wiGroup has noticed “a confluence of trends and a maturing consumer market that is far more confident in its use of technology… bringing sweeping changes to the way South Africans bank, buy and engage with brands.” One such company is simplifying the route to purchase. With PriceCheck's 'Marketplace' consumers can stay on-platform and purchase directly on the product comparison site using a unique one-click checkout. Another retailer that's looking for ways to meet the needs of the more demanding customer is TFG. The clothing retail company recently partnered with WumDrop to offer customers its Deliver 2 Me technology, using geolocation services to pinpoint the customer on the go. Moreover, the group says its Christmas sales exceeded expectation – "a welcome surprise after updates from Woolworths and Truworths sparked fear of a further downturn in the retail sector," reports Colleen Goko. Read on for more of last week's top stories, and for other exclusive trends-specific opinion pieces, follow #BizTrends2017. Enjoy! Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news". | Weekly top stories |
Zeenat Moorad From a humble start selling jeans out of a car boot the Aussie retailer has become a global operation... Read | Stafford Thomas With even the darling of the retail sector now showing weakness, prospects for trading this year look bleak... Read | Price comparison site, PriceCheck has launched 'Marketplace', which simplifies the route to purchase. "Consumers will stay on-platform and purchase directly on PriceCheck using our unique one-click checkout," says founder Kevin Tucker... Read | TFG (The Foschini Group) has introduced an online delivery option called Deliver 2 Me, which uses geolocation services (already used in apps such as Uber) to avoid the need for specific street delivery addresses... Read | Janine Hollesen Ackermans has recently been successful in a precedent setting trade mark dispute against Truworths which was heard by the Supreme Court of Appeal. The trade mark at the centre of the dispute was “THE LOOK”... Read | Colleen Goko TFG's share price shot up more than 6% in midday trade on Monday after the retailer said its Christmas sales exceeded expectation... Read |
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| | |  | PARIS - With Paris men's fashion week coming to an end Sunday night, we pick out five of the big trends in the autumn-winter collections... read | |  | The Euromonitor International report, ‘The top 10 consumer trends for 2017', which analyses the trends that will shape the consumer landscape in 2017 is now available for download... read | |  | Ailsa Wingfield Despite South Africans' roller-coaster sentiment during 2016, they've continued to spend, highlighting a clear disconnect between the South African psyche and actual purchase behaviour. This means that in 2017 more than ever a multi-dimensional approach will be required if retailers are to obtain a firm handle on South Africa's new retail reality... read | |  | Gavin Blows In the fiercely competitive South African retail sector, the retail and retail development space in 2017 and beyond will include a high-tech, interactive shopping environment in a bid to lure shoppers to centres for longer... read | |  | Peter Miller Despite much hype and 'this is the year of mobile' predictions, the local market still hasn't quite reached its potential in terms of using mobile as a transacting tool... read | |  | Hannari Slabbert Leading global trend forecasting agency WGSN, rounds up the most important directions from the catwalks in New York, London, Milan and Paris, for Autumn/Winter 17 women's apparel in their Key Trend report. read | | |
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| 8 February 2017 – JOHANNESBURG |  |
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More trends... | | |
 | Asha Speckman The 'significant' drop in consumers' durable goods consumption will continue to hurt retailers, say economists... read | |  | Maarten Mittner The JSE opened firmer on Wednesday on stronger banks and mixed retailers, led by Shoprite, after both sectors were softer on Tuesday due to a stronger pound... read | |  | Clover Industries has acquired Olive Pride, a leading manufacturer and importer of olive oils, extra virgin olive oils, balsamic vinegars and related products, from Southern Canned Products, a wholly owned subsidiary of AECI... read | | |
 | The Rebosis subsidiary will look for opportunities in mainland Europe likely to include non-retail assets... read | | |
 | Local restaurant chain Doppio Zero is on a mission to make every day a Mandela Day through its #67Jobs campaign... read | | |
 | Intercontinental Hotels Group's 2017 Trends Report highlights the uncompromising nature of today's customer who expects brands to deliver experiences that satisfy contradictory needs... read | | |
 | Kyle Rozendo Kyle Rozendo, CTO at SID puts forward nine simple ways to make sweeping changes to e-commerce website performance... read | | |
 | Issued by World Travel Market Africa With registration officially open, the local and international travel sectors are gearing up for a bigger and better year than ever with WTM Africa 2017, Africa's most extraordinary B2B travel exhibition... read | |  | The Global Destination Sustainability Index is an innovative new way to measure the level of sustainability cities offer to the MICE events (Meetings, Incentives, Conventions, and Exhibitions) industry... read | | |
 | The Nedbank VinPro Information Day, which focused on ways to unlock value from the farm gate to the shelf, revealed its annual forecast... read | |  | Ann Crotty Judging by the share price movement over the past four weeks, minority shareholders in Distell have still not come to terms with the unexpected news that the Public Investment Corporation (PIC) will be acquiring the 26.4% of the company held by Anheuser-Busch InBev... read | |  | Clover's December 2016 trading volumes were markedly lower than for December 2015, the dairy company said. This pushed the share down 6.62% by the close on Wednesday... read | | |
 | Previously owned items are popular on South Africa's online marketplace, bidorbuy, and not just in antiques and collectibles. Out of more than two million items offered for sale on the site, almost 80% are new, while only a little over 20% are pre-owned. However, the sales figures of second-hand items account for as much as 40% of all items recently sold on the site... read | | |
 | Issued by Pyrotec We've all heard that prevention is better than a cure, but do you heed this advice when it comes to your packaging line?... read | |  | Issued by Pyrotec Brand owners are constantly on the look-out for ideas to reduce their packaging while simultaneously boosting sales. One simple solution to this conundrum is to make use of a Do-It Hang Tab from Pyrotec PackMedia... read | |  | Issued by Mpact Plastics A number of brand owners have switched their wine packaging from glass to PET... read | | |
 | Issued by Honeybee Once the data has been captured, what do we do with it? Luckily, there are some very handy tools to assist with this dilemma... read | |  | A new report by KPMG International analyses the online shopping preferences and behaviours of more than 18,000 consumers in 51 countries, by geography, generation and product category... read | | |
 | Red Heart Rum has signed up as a sponsor of the Zando Cape Town 10s rugby games, with naming rights. The event will be hosted at the Hamilton Rugby Club on 3-4 February 2017 and will see a number of rugby legends, celebs and media personalities in action throughout the weekend... read | |  | Asha Speckman Black Friday helped provide a surprise boost to November retail sales, which grew an unexpected 3.8% year on year... read | |  | Issued by Litha Communications Litha Communications has been appointed to manage the Schneider Electric South Africa's Google AdWords campaign for its Star product range in South Africa in 2017... read | |  | Roxanne Henderson It has been exposed in a battle of toothpastes that when it comes to protecting your pearly whites Aquafresh Complete Care is not necessarily better than other brands, as suggested in an advert... read | | |
 | Colleen Goko Disappointed investors punish the clothing retailer and shoot down its share price by close to 5%... read | |  | Colleen Goko The group's non-South African supermarkets record sales growth of 32.2%... read | |  | Cashbuild says its revenue from the 20 new stores it has opened since July 2015 have contributed to a 4% increase in revenue for the second half of 2016... read | |  | Robert Laing Walmart subsidiary Massmart's sales grew 7.7% to R91.2bn in the 52 weeks to December 25‚ beating product inflation of 6.7%... read | |  | Colleen Goko Retailer TFG reported double-digit sales growth for the nine months to December, a feat that was widely applauded by the market, sending the share price soaring more than 6% in intraday trade... read | |  | Robert Laing Budget clothing retailer Mr Price suffered a 0.5% decline in sales to R6.1bn over the Christmas quarter even before taking into account high product inflation of 10.8%... read | | |
 | Pericles Anetos Retail sales increased by 3.8% in November from a year earlier, following a surprise 0.2% decrease in October, Statistics SA said on Wednesday... read | |  | Colleen Goko The share price has held up better than its bigger rivals in the retail sector... read | | |  | PARIS - French lensmaker Essilor said Monday it has agreed to buy Italy's Luxottica, maker of Ray-Ban sunglasses, in a bid to create a new global giant in the sector... read | |  | WASHINGTON - US retail sales rebounded in the final month of 2016 while wholesale inflation slowed in the world's largest economy, according to official figures released Friday... read | |  | PARIS - Strong cognac sales for French beverage giant Remy Cointreau cheered investors who poured money into the company's stock on Thursday... read | |  | LOS ANGELES - Warehouse retail giant Costco has agreed to pay $11.75 million to settle allegations that some of its pharmacies improperly filled prescriptions for controlled substances, federal officials announced Thursday... read | | | More International | |
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 | Brett Parker Up to forty percent of today's Fortune 500 companies will not be around in a decade's time. They will have disappeared into mergers, acquisitions or extinction... read | |
| | | | | Customer relationsProvox Centre for Public Relations & Communication - 24 Aug 2017 to 25 Aug 2017, Johannesburg | | |
| Elbert Hubbard "Positive anything is better than negative nothing." Carine Roitfeld "Enthusiasm is something so positive." Patti Smith "Good news doesn't necessarily have to be a positive thing. Bringing good news is imparting hope to one's fellow man." George Allen, Sr. "Work hard, stay positive, and get up early. It's the best part of the day." Matt Cameron "Live life to the fullest, and focus on the positive." |
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