Short Course in Customer Experience Practice
Upcoming course.Customer Experience Management (CEM) has gained popularity as a mechanism for client loyalty and advocacy. However, many businesses are battling with the concrete implementation of CEM principles.
With the Customer Experience Practice short course, we will be bridging the gap between theory and practice by focusing on the implementation of customer experience principles to enable you to identify needs and develop and implement customer experience programmes that are relevant to your respective industry and workplace. Find out more about this course here.
Date: 19 April 2017 to 21 April 2017
Date: 11 October 2017 to 13 October 2017
Cost: R 9 100.00
Contact: Client Information Centre
Company name: Enterprises University of Pretoria
Telephone number: 012 434 2500
Having played a profound part in the history of South Africa for more than 100 years, the University of Pretoria boasts a lasting legacy that endures through a cluster of innovative and multidisciplinary services rendered through Enterprises University of Pretoria (Pty) Ltd.
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