Headlining our newsletter letter today, and catching the tail-end of our #CSIMonth focus, is an interview with Zanele Njapha, Diageo SA's acting corporate relations manager. In it, she details the alcoholic drinks company's approach to corporate social investment and specifically how it fulfils its responsibility of combating alcohol misuse and promoting responsible drinking.

Shifting focus to retailers, Pick n Pay announced the launch of its online distribution centre in Gauteng. The first of its kind in the province, it's expected to significantly improve service to online shoppers in the region.

Meanwhile, there may be a ray of light for brick-and-mortar retailers, as a new JDA survey reveals how incenting use of the 'buy online pickup in store' model could potentially be the "cure for the store".

And a must read for small businesses, Viresh Harduth from Sage Africa & Middle East weighs up the pros and cons of offering discounts to customers.

Ending on a lighter note, I review Primi's recently refreshed breakfast menu. From frittatas to protein bowls and breakfast pasta, the new offerings promise to please the most jaded of foodies.

Lauren Hartzenberg
Retail Editor: Bizcommunity.com


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