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(c) georgejmclittle -
Global e-commerce trends taking off locally
E-commerce is set to increase in popularity and consumer uptake in South Africa this year due to a number of supporting trends, from greater variety offered by e-tailers, to the evolution of tech offerings, such as shopping apps and the profile and behaviour of shoppers... read
CRM
Langstrup © –
How to achieve seamlessness if there's no structural overhaul

Herb van der Raad

Global firms are looking to create seamless customer experiences for their customers, regardless of where they are, what language they speak, channel choice, or device choice. But, so far, are your customers far from convinced by your seamless experience? Here's why and what you can do about it... read
Exhibitions & Events
MamaMagic scoops two Best Consumer Exhibition awards
MamaMagic scoops two Best Consumer Exhibition awards
At the recent 2016 African Association of Exhibition Organisers (AAXO) and Exhibition Association of South Africa (EXSA) Exhibition Industry Awards, MamaMagic, The Baby Expo scooped up two Best Consumer Exhibition awards... read
FMCG
New markets for Vinopoly's Zari Sparkling Grape
New markets for Vinopoly's Zari Sparkling Grape
Zari Sparkling Grape, the luxurious proudly South African beverage from Van Loveren Estate in Bonnievale, Western Cape promises to add zero-alcohol sparkle to the retail space... read
WHO vetoes sugar tax endorsement
WHO vetoes sugar tax endorsement
The WHO executive board has decided not to make recommendations to member states to impose a soft drinks tax... read
Import/Export
(c) Dmitriy Baranov -
Counterfeit shoe imports reach $1tn a year
The global fake footwear market accounts for over $1tn a year and, while some consumers feel that buying fake designer goods is a victimless crime, there is some evidence showing that fake products, such as shoes and handbags, support child labour and can be used to fund terrorism... read
International
(c) Anton Oparin -
British designer Waight Keller to quit Chloe
PARIS - British designer Clare Waight Keller is to quit Chloe after six years, the French fashion house said on Monday... read
More International
Business
The future of fintech
The future of fintech

Dominique Collett

Even the most hardcore Luddite can't ignore the rate at which technology is changing South Africa's financial services industry. read
#BizTrends2017: Reimagine work, redefine productivity
#BizTrends2017: Reimagine work, redefine productivity

Lauren Hartzenberg

We are in the midst of a technological revolution, and it's not only blurring the lines between the physical and digital spheres but between how we live and work... read
Jobs offered
New events to diarise
2017 Customer Experience Trends Innovation Workshop
Brandlove - 14 Feb 2017, Cape Town


E-commerce MoneyAfrica
Kinetic - 22 Feb 2017 to 23 Feb 2017, Cape Town


Hands-on supply chain management
Enterprises University of Pretoria - 6 Mar 2017, Pretoria


Short course in customer experience practice
Enterprises University of Pretoria - 19 Apr 2017 to 21 Apr 2017, Pretoria | 28 Jun 2017 to 30 Jun 2017, Pretoria | 29 Aug 2017 to 31 Aug 2017, Pretoria | 25 Oct 2017 to 27 Oct 2017, Pretoria


Customer relations
Provox Centre for Public Relations & Communication - 24 Aug 2017 to 25 Aug 2017, Johannesburg



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