“Our goal has always been to provide a more holistic IT service, and this merger acts as a powerful enabler for this vision,” says Colin Thornton, co-managing director, Dial a Nerd and Turrito Networks.
“Turrito Networks provides niche internet services outside of your local network and Dial a Nerd provides all the IT support within it. It’s a powerful partnership and one that truly benefits the end user.
Colin Thornton 20 Jul 2017
“The full merging of these two companies is the culmination of this work, and creates one organisation capable of delivering and supporting all aspects of IT and communication,” he adds. “From a humble laptop right through to a fibre connected geo-redundant hybrid-cloud solution…”
Initially, this type of end-to-end service was typically only possible for enterprise customers within the Dial a Nerd network, but now the consultancy is able to bring it to SMME, mid-market organisations and schools.
For existing customers of both companies, Thornton notes that there will be no disruption or changes to the service, underscoring that all services from both companies will remain in place and will be available to all customers as per normal.
With regards to billing, he says that some Dial a Nerd customers may receive Turrito invoices (and vice versa), but existing pricing and terms will not change.
“Our customers can rest assured that there will be continuity within all aspects of the services they receive and the products they use,” says Thornton. “Moreover, we’ve added the Turrito products and services – and we can harness their leverage with providers to offer customers incredible pricing. If you’re a Turrito customer, we can now handle your IT support, projects, procurement and more. This is a win-win for everybody within the Dial a Nerd and Turrito Networks ecosystems!”
