Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.
Leigh Andrews 1 day ago
If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017
Leigh Andrews 1 day ago
Different communication strategies are vital to integrate the multigenerational workforce successfully, which is important for organisations' reputation, as low morale can affect stakeholders' attitudes
The future of work is being shaped by two powerful forces; the growing adoption of artificial intelligence in the workplace and the expansion of the workforce to include both on- and off balance sheet talent
Valter Adão 31 Jul 2017
Culture - it can make or break an otherwise viable business. It's that personality that drives performance, that special something that draws people to want to be part of an organisation
Harry Welby-Cooke 14 Jul 2016
Forbes Africa reveals Africa's 30 most promising entrepreneurs under 30 for 2016
Coinciding with the release of its SMS APIs in Cameroon, Congo, Guinea, Niger and Senegal, Orange is launching its largest international developer challenge to date - across 13 countries - aiming to spur and nurture the creation of unique and local services for Africa and the Middle East from the growing entrepreneurial base developing in these countries.
Orange's network of startup accelerators has expanded to Ivory Coast with the launch of 'Orange Fab Ivory Coast'. Through the programme, Orange supports new digital players and helps them grow
South Africa and Africa in general benefitted immensely from the recent US-Africa Leaders' Summit held in Washington last week, Trade and Industry Minister Rob Davies said on his return.
Sanlam says it has R3bn in discretionary capital that is earmarked for growth opportunities mainly in Africa and South-East Asia.
Phakamisa Ndzamela 6 Jun 2014
If there is one industry where everything is in flux and companies have to re-jig their shapes and formats all the time, it is SA's packaging manufacturers. Apart from constantly changing industry conditions, not least from encroaching rivals, each firm has specific obstacles to get over.
Mark Allix 2 Jun 2014
In a move that could turn the brain drain into a brain gain, the South African Institute of Chartered Accountants' (Saica) Thuthuka development model is set to be exported to other African countries and developing nations, after receiving the backing of the over-arching global accounting body and the World Bank.
Evan Pickworth 2 Apr 2014
Zimbabwe is planning a second auction of its Marange diamonds next February‚ buoyed by the interest in and sale of more than 279‚000 carats of diamonds in Antwerp‚ Belgium. The sale raked in US$10.7m.
Ray Ndlovu 24 Dec 2013
The apparel manufacturing‚ brand‚ and retail industries in Africa and the US have joined forces in an effort to lobby for the immediate renewal of the African Growth and Opportunity Act (Agoa)‚ which is due to expire in 2015.
Bekezela Phakathi 23 Oct 2013
To paraphrase from the iconic Star Trek, Africa is the "next (as opposed to the final) business frontier". And judging from exceptional recent economic growth, wealth in natural resources and sheer international business interest on the continent, it seems no-one has trouble believing this.