Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.
Leigh Andrews 2 days ago
If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017
Leigh Andrews 2 days ago
Different communication strategies are vital to integrate the multigenerational workforce successfully, which is important for organisations' reputation, as low morale can affect stakeholders' attitudes
The future of work is being shaped by two powerful forces; the growing adoption of artificial intelligence in the workplace and the expansion of the workforce to include both on- and off balance sheet talent
Valter Adão 31 Jul 2017
Entries close on 18 April for the Singularity University, Global Impact Challenge. This challenge is an open call to innovators, entrepreneurs, scientists, and technologists to foster moonshot innovations and startups that positively impact the lives of people living in southern Africa
Mann Made Media 12 Apr 2017
Culture - it can make or break an otherwise viable business. It's that personality that drives performance, that special something that draws people to want to be part of an organisation
Harry Welby-Cooke 14 Jul 2016
President Jacob Zuma says South Africa and the Democratic Republic of Congo (DRC) must explore ways to stimulate trade and investment between the two countries.
Africa will not rely on funds from former colonial powers to support the establishment of an interim rapid reaction force to respond to coups on the continent, President Jacob Zuma said on Wednesday (19 June).
Defence Minister Nosiviwe Mapisa-Nqakula confirmed last week that South Africa had deployed troops to countries neighbouring the Central African Republic to assist with the withdrawal of SANDF forces in the CAR. She was speaking to journalists at the Cape Town Press Club.
Economies in sub-Saharan Africa will ride out the bumpy global recovery in the next few years to post growth rates not seen outside Asia, the IMF said in its latest economic forecasts Tuesday (16 April).
A global management shakeup at Toyota Motor Corporation has hit African shores, with local Toyota chief Johan van Zyl called in to head the new position of chief executive of Toyota's operations across Africa
Although Africa made huge strides in increasing human development in the past decade, gains could - with hundreds of millions of people being pushed into extreme poverty - easily be reversed should "significant progress" not be made in halting global warming.
Schalk Mouton 20 Mar 2013