Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.
Leigh Andrews 2 days ago
If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017
Leigh Andrews 2 days ago
Different communication strategies are vital to integrate the multigenerational workforce successfully, which is important for organisations' reputation, as low morale can affect stakeholders' attitudes
The future of work is being shaped by two powerful forces; the growing adoption of artificial intelligence in the workplace and the expansion of the workforce to include both on- and off balance sheet talent
Valter Adão 31 Jul 2017
Culture - it can make or break an otherwise viable business. It's that personality that drives performance, that special something that draws people to want to be part of an organisation
Harry Welby-Cooke 14 Jul 2016
Forbes Africa reveals Africa's 30 most promising entrepreneurs under 30 for 2016
GeoPoll the Global Entrepreneurship Network and the U.S. State Department released a survey of 1,000 business owners
Coinciding with the release of its SMS APIs in Cameroon, Congo, Guinea, Niger and Senegal, Orange is launching its largest international developer challenge to date - across 13 countries - aiming to spur and nurture the creation of unique and local services for Africa and the Middle East from the growing entrepreneurial base developing in these countries.
Over 700 entrepreneurs have entered the Nyamuka Zambia Business Plan Competition, to stand a chance to win a share of the K2,000,000 prize. Entries close 5 May 2015
New PwC survey dispels myths about women and work
Before your organisation embarks on expanding into Africa, you have to consider some critical factors such as marketing barriers, government policies on foreign investment, legislation and most importantly human capital developments
Knowledge Resources 9 Sep 2014
South Africa and Africa in general benefitted immensely from the recent US-Africa Leaders' Summit held in Washington last week, Trade and Industry Minister Rob Davies said on his return.
The Employment Act (Chapter 268 of the Laws of Zambia) is the principal piece of legislation governing employee rights in Zambia. A distinction is drawn between oral contracts of service, which are governed by Part IV of the Employment Act, and written contracts of service, which are governed by Part V.
Lauren Salt and William Woolcott 10 Jul 2014
Sanlam says it has R3bn in discretionary capital that is earmarked for growth opportunities mainly in Africa and South-East Asia.
Phakamisa Ndzamela 6 Jun 2014