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WAZA signs MoU to help make sustainably produced palm oil the norm

The World Association of Zoos and Aquariums and the RSPO have signed a five-year MoU to further transformation of markets and make sustainable palm oil the norm

19 hours ago

Peninsula Hotel restaurant refurbishment pays homage to ocean-side location

Following a recent R800,000 refurbishment at The Peninsula Hotel in Sea Point, the Sunset Restaurant's new interiors pay homage to its ocean-side location

18 hours ago

Vusumuzi Ndlovu announced as S.Pellegrino Young Chef Africa and Middle East semi-final winner

With his dish titled Isicupho, sous chef Vusumuzi Ndlovu from the Pot Luck Club pop up at Marabi Club has been announced as the winner of the S.Pellegrino Young Chef 2018 Africa and Middle East

19 hours ago

Chef Hennie Jansen van Nieuwenhuizen named winner of SAB2's Proefessioneel

Hennie Jansen van Nieuwenhuizen has been awarded top honours in the SABC2 competition, Proefessioneel, defeating 19 other competitors, securing a position at Eight Restaurant at Spier

18 hours ago

African tourism trends in the age of developing smart cities

Over the last eight years, travel and tourism has grown by 17.3% in the top 10 fastest-growing global destinations

By Elias Aad 1 day ago

Bird watching in Soweto with birdman Raymond Rampolokeng

Rampolokeng was unemployed when he came into contact with the Wits Bird Club and Birdlife SA. The former groups gave him the chance to take part in a bird guide course that changed everything

1 day ago

City of Cape Town, Airbnb to collaborate on spreading the benefits of tourism

The City of Cape Town and Airbnb has signed a collaboration agreement to promote the benefits of people-to-people tourism for Cape Town residents and promote Cape Town across the world

1 day ago

IHG expands resorts portfolio with four new properties in South East Asia

InterContinental Hotels Group announced the growth of its resort portfolio with the signing of four new properties

1 day ago

Eat Out unveils the best everyday eateries in the Western Cape

The 2017 Eat Out Mercedes-Benz Best Everyday Eateries in the Western Cape list has been unveiled. The winners in other provinces will be announced next week.

2 days ago

Construction set to start on Umhlanga Arch

Last week saw the official ground breaking of A-grade catalytic development Umhlanga Arch in Durban

2 days ago

Study shows Airbnb can be a major engine for economic empowerment throughout Africa

The study shows that Airbnb has helped to spread tourism benefits beyond hotels and tourist attractions

2 days ago

Shots Fired: Gang violence on Cape Town International Airport's doorstep

It has been confirmed that several shots were fired at Cape Town International Airport and that two people have been injured. It's suspected that the shooting is related to increasing gang violence in the area

By Cari Coetzee 2 days ago

US revokes economic sanctions against Sudan: What it means for hospitality businesses

News of the revocation of economic sanctions against Sudan by the United States government is music to the ears of businesses and investors interested in Africa's third largest country

By Josephine Wawira 2 days ago

Westin-Unicef Charity Ball raises another R1m in 2017

This year's Westin-Unicef Charity Ball, hosted by The Westin Cape Town on Saturday, 14 October, matched the previous year's donations, raising R1m.

2 days ago

Club Travel Corporate celebrates its birthday, grants 30 wishes

Club Travel Corporate, as part of its socio-economic development strategy, called on its various stakeholders - including its staff and clients - to submit a wish for any charity

2 days ago

Airbnb announces $1m investment in community-led tourism projects in Africa

As part of Airbnb's vision to empower communities through home sharing and to promote people-to-people tourism that benefits local families and their communities, it will invest $1m to

3 days ago

In need of hotel rooms, Seychelles' govt tells developers to begin projects or lose them

Eight out of 18 tourism projects excluded from a moratorium on large hotels in Seychelles could be reallocated if the project backers don't begin construction within a year

3 days ago

IHG reveals new hotel concept in Singapore

The InterContinental Singapore Robertson Quay offers a stylish, but laid back, relaxed feel, blending seamlessly into its residential surrounds

3 days ago

A close-up look at what happens when tourists and Maasai communities meet

A study of the interaction between tourists and a Maasai community raised questions about the boundaries between research, tourism and entertainment

By Vanessa Wijngaarden 3 days ago

Promoted content

Can your growing business afford to use a travel expert?

If you're watching every penny in your business, you'll probably be quite reluctant to outsource anything - including your travel planning

Issued by Flight Centre 16 Oct 2017

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International

MSC Cruises' innovative surveillance system bridges gap in overboard detection

MSC Cruises has launched a new vanguard video surveillance system, which will optimise on-board security, allowing for the speediest intervention in the unlikely event a person or object falls overboard.

11 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

The industry is increasingly being characterised by millennial travellers and their preferences. With the rise of the millennial traveller came an increase in online reviews - the importance of which cannot be understated as it can make or break an establishment's popularity and, therefore, its bottom line. Online reviews have come to fill a meaningful role in the industry: while travellers use online reviews as a measure that will determine a booking - or not - establishments have come to find value in these reviews as they can confirm great service or indicate where service needs attention, increase interaction with guests and consumers and, therefore, contribute significantly to guest retention.

By Cari Coetzee 10 Oct 2017

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